Topic '[CATV] And this is why / Columbus, OH' in forum 'Inside Insight'

Topic '[CATV] And this is why / Columbus, OH' in forum 'Inside Insight' - dslreports.com http://www.dslreports.com/forum/CATV-And-this-is-why-Columbus-OH-26939486 en Thu, 23 May 2013 18:15:28 EDT Thu, 23 May 2013 18:15:28 EDT Re: [CATV] And this is why / Columbus, OH http://www.dslreports.com/forum/Re-CATV-And-this-is-why-Columbus-OH-26953191 http://www.dslreports.com/forum/Re-CATV-And-this-is-why-Columbus-OH-26953191 Wed, 29 Feb 2012 23:23:53 EDT Re: [CATV] And this is why / Columbus, OH http://www.dslreports.com/forum/Re-CATV-And-this-is-why-Columbus-OH-26947582 http://www.dslreports.com/forum/Re-CATV-And-this-is-why-Columbus-OH-26947582 Tue, 28 Feb 2012 16:25:13 EDT Re: [CATV] And this is why / Columbus, OH http://www.dslreports.com/forum/Re-CATV-And-this-is-why-Columbus-OH-26941662 http://www.dslreports.com/forum/Re-CATV-And-this-is-why-Columbus-OH-26941662 Mon, 27 Feb 2012 09:42:07 EDT Re: [CATV] And this is why / Columbus, OH http://www.dslreports.com/forum/Re-CATV-And-this-is-why-Columbus-OH-26940532 I fear problems like this will be more common with the network changing over.]]> http://www.dslreports.com/forum/Re-CATV-And-this-is-why-Columbus-OH-26940532 Sun, 26 Feb 2012 21:09:05 EDT [CATV] And this is why / Columbus, OH http://www.dslreports.com/forum/CATV-And-this-is-why-Columbus-OH-26939486
We've had 3 MRDVR clients and 1 Storage Unit for a year, ever since it was released here. But suddenly in the last 2 weeks things have gotten very bad with it. Had someone out the 14th to fix a speed issue, and he discovered the MRDVR wasn't trapped out and thus was back feeding into everything else. Today I go to load up on Demand and HBO and Max is greyed out, despite subscribing to it, and able to view it on the normal HDDVR DCX3400. Well supposedly the lady on the "after hours" number fix it (bearing it mind it was 11AM on a sunday. Well I go to do the same on another MRDVR box and same error, and then Error 14 for on Demand. Call in and find out that they only have 2 of the 3 on the account as being billed for. Cant fix it on her end, will need to roll a truck, first slot is Weds. I told her someone needs to be here Monday 1-3 or 3:01 pm we'l be ex-customers. As this is not even remotely a issue we've caused this is their incompetence. Have had a tech out to add phone last week and it worked fine then, so what happened Insight?]]> http://www.dslreports.com/forum/CATV-And-this-is-why-Columbus-OH-26939486 Sun, 26 Feb 2012 15:14:42 EDT