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HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
reply to Acanac Down

Re: Distributel Cable Down?

Thats a rather short downtime, given the clusterfuck that was Late november and December for some people on TekSavvy.
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InvalidError

join:2008-02-03
kudos:5

What made TSI's trouble worse is the holidays with Rogers' TPIA people being on vacation the whole time, which added 1-2 weeks to lots of those tickets.


pmarcovi

join:2009-06-29
Woodbridge, ON
reply to HiVolt

said by HiVolt:

Thats a rather short downtime, given the clusterfuck that was Late november and December for some people on TekSavvy.

Maybe shorter but not that short. Starting Thursday overnight we had: Friday, Saturday, Sunday and most of Monday: 4 days. I understand Rogers caused it but we should all call and get a refund for the days we were down.


HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
Reviews:
·TekSavvy DSL
·TekSavvy Cable

Yeah definitely ask your ISP for a refund for those days.

It might have been a minor problem since it was fixed fairly quickly, but because it was the weekend, Rogers doesnt respond to TPIA tickets on the weekend, and maybe even if they were aware, the techs responsible dont work weekends...
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GO LEAFS GO!