Re: Acanac Cable Internet Down Since 22-02-2012
Here are the responses after trying to contact on phone from last night. Most of the time the wait times are more than an hour and the calls are being dropped. I was able to talk to the rep at last around 1:40 pm today. He said he cannot do anything since another tech is working on it.
Posted on 28 Feb 2012 01:40 PM
Customer unavailable at the moment:226-600-xxxx
Posted on 28 Feb 2012 01:49 PM
> Customer unavailable at the moment:226-600-xxxx
*** cx seems to have been on hold to our support voice line, when glenna tried to contact him, as cx just got an email to that effect -- cx asking for update on issue -- explained can take up to 8 biz days for cable ticket to get addressed ***
Posted on 28 Feb 2012 01:55 PM
I was on the phone with Acanac thats why I was not available on the phone. The rep said only you can update me about the issue and he tried to look for you and told me you are not in. Will you please call me back now on my cell phone: 226-600-xxxx.