Save Customers Money? - Lies!
said by AOLtimeWarner :That makes no sense. Regardless if you are a light or heavy user the connection and equipment costs the same if you use it or not.
Usage-based consumption is optional, and its designed to save light users money
So they want us to believe they will sell users light use connections for less money that does not cover all the costs?????
If the light user calls customer service just once, they they cost more than any heavy user for the entire year.
If they really want to save customers money they would offer lower cost unlimited plans where you have to pay each time you want to call customer service.