said by wdsnls: said by Giuffra316:
Does anyone know what kind of service you need to have to qualify for Streampix?
For example, I am a Triple Play subscriber so I am assuming Streampix is currently included as part of my plan.
After reading all the replies to your post, I believe who qualifies for Streampix varies with your area. I have what is call Digital Premier, which includes HBO, SHO, MAX, Starz and Sports Entertainment Package. I do not have HSI or Voice. I always received the Preferred Collection when it became available. When Streampix appeared, I also got confused about the "buy" feature. I called Comcast and was told that Streampix replaced Preferred and I would receive Streampix without charge just as I had received Preferred. The first time I used Streampix, I selected "buy". There was no charge. Since then the "buy" button never showed again.
What I do like about Streampix is the guide is set up to select movies alphabetically. There are buttons #, A, B, etc. I wish they would do this with all the premium channels in VOD.
CORRECTION: I received my bill today and found out I was given wrong information from Comast regarding not being charged for Streampix. I was billed $4.99 plus a pro-rated charge for last month. I called and explained this and was given a full credit. At that point I was totally satisfied but then was told I would be charged $1.99 for a downgrade of service! After a short discussion it was agreed that I would also be given a credit for the $1.99 charge, "this time but never again".