You must negotiate with Comcast. When I called to stop service due to the price increase, they transferred me to the "retention department". I was paying $129/month for the triple play; they wanted to raise that to $179/month. After negotiating, I settled on a rate of $99/month. They did initiate an increase for the modem, which I have to rent (I am told I will be able to purchase it soon), from $5/month to $7/month. For two dollars, I was not about to waste my time.