said by NetFixer:I was suggesting a complaint to the FTC in addition to the complaint the OP had already decided to file with the FCC.
Agreed, couldn't hurt, though I imagine that the FTC would bounce it over.
The OP could also see if Vonage had entered into a consent decree with the Florida Attorney General.
said by NetFixer:Attempting to close an account with a number port process active would pretty much kill the number port process.
Of course. He should have ported the number away, rather than doing a cold cancel.
Why would you not want to retain usage of a phone number that you've had for more than 10 years? That puzzled me!