jin
join:2012-01-15
Hazard, KY | My new estimated fix time... Is april 6th, after waiting for about 4 or 5 months now.
What's yours? |
|
1 edit | Mine was finally fixed, so there's still hope lol. Hopefully yours doesn't get pushed back again. |
|
|
|
| I'm going on over 2 years for any type of permanent fix...
The latest short term bandaid that won't work is 8 weeks out, or so I am told. |
|
| reply to jin
Ive never been given an estimate... only "soon". Been crap for 1 year and 5 months. Yay  |
|
Reviews:
 ·Time Warner Cable
 ·Windstream
·Windstream
| The last word I got from my son who had been online with tech support that our fix had been deescalated to low priority It has been since Oct. 2010 they kept telling us it would be about a month every time the Eta of repair approached it would be moved out to the next month then the next then the next, well it seems that there will be no fix anytime in the near future. So life goes on. |
|
| reply to jin
I started in Oct. for this round (I've been doing this for YEARS) and was told Dec 25 for a fix. It wasn't so I called back in early Jan. and was told April 30. Now they say June. I feel July is the next one... |
|
Maar
join:2009-04-09
Story, AR | Mine was September 9th 2011. Was told in August 2011 that all upgrades were "on schedule". When in reality, nothing was fixed and nothing is still planned to be fixed. |
|
| reply to jin
Its been 3-4 months here, been getting about 10-20 percent of what we pay for. Techs came and gone and said no problem on our end. Now no response from windstream on what the problem is. |
|
jin
join:2012-01-15
Hazard, KY | reply to jin
They say I've been given the wrong information now, the same person who gave me the info told me so haha.
So, I guess it'll be another month now.
Then another month,then the next, and so on. |
|
jin
join:2012-01-15
Hazard, KY | reply to jin
Yeah, new fix time.
5/15
Of course, i don't expect it to be fixed by this time.
April 6th was the date set before. |
|
| I don't have any issue's in my area,but i do have Windstream as my ISP.What i can tell you folks is once they get there lines upgraded,they will maintain them.They bought a company a very poor company out that didn't take care of there lines/customers.So now i believe that they left a mess for Windstream to clean up.Once there lines are in great working order i can personally Vouch for Windstream.I have almost near perfect service,and all Windrteam employees that work in my area (London,KY) work hard to provide!
I am in no way affiliated with Windstream..just a happy customer.
The only thing i can really argue is there upload speed needs to be worked on! |
|
jin
join:2012-01-15
Hazard, KY | reply to jin
We have had windstream for 4 or 5 years or longer, this is windstream's problem.
We have always had problems every now and then but this... |
|
| reply to jin
2 years and very few months of usable service here. Had a ticket for new equipment due in March of this year but now that is on indefinite hold. |
|
jin
join:2012-01-15
Hazard, KY | reply to jin
The high priority areas around here was fixed a while back, my connection's getting worse. |
|
| reply to jin
Same here jin, just got a new update to July 2013 when my issue will be looked at by engineers. That will make it 43 months to that point of poor connection and service. |
|
jin
join:2012-01-15
Hazard, KY | wow, that's ridiculous.
I guess you don't have any other isp to choose from. |
|
| reply to jin
Sadly no other ISP other than Hughs net for me, Although been told by a few of the workers installing lines for Comcast they plan to be out in my area hopefully by the end of the year. |
|
jin
join:2012-01-15
Hazard, KY | reply to jin
Re: My new estimated fix time... 6/29/12
i'd bet money it's not fixed by then. |
|
