Tell me more x
, there is a new speed test available. Give it a try, leave feedback!
dslreports logo
 
    All Forums Hot Topics Gallery
spc

spacer

Search Topic:
uniqs
8965
share rss forum feed

jin

join:2012-01-15
Hazard, KY
reply to jin

Re: My new estimated fix time...


jin

join:2012-01-15
Hazard, KY
reply to jin
I can't get 1mb of download speed right now, no shit.

xSTALKERx

join:2009-06-19
Flinton, PA
reply to jin
My "It will be fixed by the end of August" is now "We hope to have it fixed in 2 months"

jin

join:2012-01-15
Hazard, KY

1 edit
reply to jin
what is this

jin

join:2012-01-15
Hazard, KY
reply to xSTALKERx
Good news I've found out that there is another isp that can service my area.

TVS cable

My ETR has been pushed back once again until the end of next month...
I have been warned that it could be pushed back even farther lmao, I know that by now.

I'll wait until then, and i'll probably make the switch.
This is ridiculous


jin

join:2012-01-15
Hazard, KY
reply to jin

LostInWoods

join:2004-04-14
reply to jin
After all the missed deadlines and the extreme likelihood of yet another promised fix date being missed at the end of next month, why would you not move now? At least you have another option that doesn't have a first hop in geosynchronous orbit.

jin

join:2012-01-15
Hazard, KY
because I've heard of how much of a hassle it can be to switch isps, I'm on a mountain and in the woods, that makes the situation even worse.
I have some other reasons though.

That's mostly why I'm going to wait this month out.

jin

join:2012-01-15
Hazard, KY
reply to LostInWoods
my connection hasn't even seen 2mb download speed today.

jin

join:2012-01-15
Hazard, KY
reply to LostInWoods


You have betrayed me windstream.

jin

join:2012-01-15
Hazard, KY
reply to jin
starting next month will make 10 months of waiting for a repair.
still having horrible speeds 24/7

jin

join:2012-01-15
Hazard, KY
Where are you windstream!?

jin

join:2012-01-15
Hazard, KY
reply to jin
9/25/12
That will make almost 11 months of waiting for this repair.

jin

join:2012-01-15
Hazard, KY
reply to jin
Another day, month after month.


jin

join:2012-01-15
Hazard, KY
reply to LostInWoods
Still waiting sadly...

jin

join:2012-01-15
Hazard, KY
reply to xSTALKERx


supposed to be fixed by the end of this month, but if you've read my posts then you know how it goes.

jin

join:2012-01-15
Hazard, KY
reply to jin


Windstream
Premium,VIP
join:2009-03-31
Twinsburg, OH
kudos:38
Jin,
I believe there may be a small problem with your line on top of the Latency outage. I believe the line trouble is affecting your upload speeds. I have sent Larissa an email to advise her of my findings, she will be contacting you shortly to get that issue resolved.

Aaron
Specialist II
--
We're here to help! wci.broadbandhelp@windstream.com

jin

join:2012-01-15
Hazard, KY
thank you


Windstream
Premium,VIP
join:2009-03-31
Twinsburg, OH
kudos:38
Larissa and I are running tests on your line. Didn't want you to think We forgot about you.

Aaron
Specialist II
--
We're here to help! wci.broadbandhelp@windstream.com

jin

join:2012-01-15
Hazard, KY
alright, not looking good for this month either.


jin

join:2012-01-15
Hazard, KY
reply to Windstream
Ok, thanks
I would like to have some download speed again at some point in time though.
Be a year of waiting for this repair starting next month.


jin

join:2012-01-15
Hazard, KY
reply to jin


my connection usually starts to good around 4:00 am, it's getting worse after all this time.

jin

join:2012-01-15
Hazard, KY
reply to jin
I got up for work an hour early to play some games online, I'm pissed.

jin

join:2012-01-15
Hazard, KY
reply to jin
»www.ripoffreport.com/directory/w ··· eam.aspx

jin

join:2012-01-15
Hazard, KY
reply to jin


I really don't understand why this repair has taken so long though?

A long time ago i was told they were waiting on a piece of equipment to finish up the repair.

I like to relax and play games with my buddies online sometimes, haven't been able to do that since last year.

Is it possible to get a 20 dollar credit this time around?
In case in does go on into next year.

jin

join:2012-01-15
Hazard, KY
reply to jin


xsbell

join:2008-12-22
Canada
kudos:9
Reviews:
·Primus Telecommu..

3 edits
reply to jin
said by jin:



I really don't understand why this repair has taken so long though?

A long time ago i was told they were waiting on a piece of equipment to finish up the repair.

I like to relax and play games with my buddies online sometimes, haven't been able to do that since last year.

Is it possible to get a 20 dollar credit this time around
In case in does go on into next year.

It depends on what the issue is. With you, it seems like you`re on a congested legacy DSLAM that`s fed with an ATM (OC3 or lower, DS1, etc.) link(s).

Customers on fiber fed remotes that have normal latency but their speeds are low, is probably due to a congested BAS/BRAS.

So, they are either waiting for a new BAS(s) (probably a Juniper ERX series) or they`re going start deploying fiber fed SLAMs in your area and start moving customers over.

You should be getting a credit for every month this is happening.

jin

join:2012-01-15
Hazard, KY
Thanks for the info

jin

join:2012-01-15
Hazard, KY
reply to xsbell