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jin

join:2012-01-15
Hazard, KY
reply to Windstream

Re: My new estimated fix time...

alright, not looking good for this month either.


jin

join:2012-01-15
Hazard, KY
reply to Windstream
Ok, thanks
I would like to have some download speed again at some point in time though.
Be a year of waiting for this repair starting next month.


jin

join:2012-01-15
Hazard, KY
reply to jin


my connection usually starts to good around 4:00 am, it's getting worse after all this time.

jin

join:2012-01-15
Hazard, KY
reply to jin
I got up for work an hour early to play some games online, I'm pissed.

jin

join:2012-01-15
Hazard, KY
reply to jin

jin

join:2012-01-15
Hazard, KY
reply to jin


I really don't understand why this repair has taken so long though?

A long time ago i was told they were waiting on a piece of equipment to finish up the repair.

I like to relax and play games with my buddies online sometimes, haven't been able to do that since last year.

Is it possible to get a 20 dollar credit this time around?
In case in does go on into next year.

jin

join:2012-01-15
Hazard, KY
reply to jin


xsbell

join:2008-12-22
Canada
kudos:8
Reviews:
·Primus Telecommu..

3 edits
reply to jin
said by jin:



I really don't understand why this repair has taken so long though?

A long time ago i was told they were waiting on a piece of equipment to finish up the repair.

I like to relax and play games with my buddies online sometimes, haven't been able to do that since last year.

Is it possible to get a 20 dollar credit this time around
In case in does go on into next year.

It depends on what the issue is. With you, it seems like you`re on a congested legacy DSLAM that`s fed with an ATM (OC3 or lower, DS1, etc.) link(s).

Customers on fiber fed remotes that have normal latency but their speeds are low, is probably due to a congested BAS/BRAS.

So, they are either waiting for a new BAS(s) (probably a Juniper ERX series) or they`re going start deploying fiber fed SLAMs in your area and start moving customers over.

You should be getting a credit for every month this is happening.

jin

join:2012-01-15
Hazard, KY
Thanks for the info

jin

join:2012-01-15
Hazard, KY
reply to xsbell

jin

join:2012-01-15
Hazard, KY
reply to xsbell


wow...

It's not going to be repaired this month either.
getting ready for the next etr.

jin

join:2012-01-15
Hazard, KY
reply to jin


fast and reliable speeds

jin

join:2012-01-15
Hazard, KY
reply to xsbell


Should be illegal to lie about services, america is going down the drain.

jin

join:2012-01-15
Hazard, KY
reply to jin
What's my next ETR?

jin

join:2012-01-15
Hazard, KY
reply to jin
ETR is 11/30/12

"latency issue" began December 2011.

jin

join:2012-01-15
Hazard, KY
reply to xsbell

jin

join:2012-01-15
Hazard, KY
reply to xsbell
A new problem has come up, my upload speed sucks as well now.
Don't know what is going on with this one.

jin

join:2012-01-15
Hazard, KY
reply to jin

jin

join:2012-01-15
Hazard, KY
reply to jin

jin

join:2012-01-15
Hazard, KY
reply to xsbell

jin

join:2012-01-15
Hazard, KY
reply to jin

jin

join:2012-01-15
Hazard, KY
reply to jin
Can you guys tell me what the hold up is now on the latency issue repair?

I haven't had a real answer for that question in a very long time.


xsbell

join:2008-12-22
Canada
kudos:8
Reviews:
·Primus Telecommu..
said by jin:

Can you guys tell me what the hold up is now on the latency issue repair?

I haven't had a real answer for that question in a very long time.

It seems they want to milk it for as much as they can. Their legacy equipment has exceeded it's EOL date for many years now, the manufacturers don't even support it anymore, yet they're still in use.

It's really more about the uplinks to the DSLAMs though, that's the part which seems to be taking them the longest. Once the fiber is dug things move relativity quickly.

jin

join:2012-01-15
Hazard, KY


This service is a disaster.

jin

join:2012-01-15
Hazard, KY
reply to xsbell

jin

join:2012-01-15
Hazard, KY
reply to xsbell

jin

join:2012-01-15
Hazard, KY
reply to xsbell

jin

join:2012-01-15
Hazard, KY
windstream service, slower than 93% of the US.

jin

join:2012-01-15
Hazard, KY
reply to jin
11/30/12

jin

join:2012-01-15
Hazard, KY
reply to xsbell