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Chris2012 to pstewart
Anon
2012-Mar-3 11:20 am
to pstewart
Re: Speed issuesI am currently considering the switch from Bell in Lindsay but this review concerns me. What concerns me more is that I called Nexicom just now and got a recording the offices were closed. The hours of operation on the web site indicate they are open on Saturdays. This is not the case and I tried different options to get to talk to someone.
If I'm not going to get a hold of anyone when I have questions about making the switch, what's going to happen when I need tech support down the line, seems risky.
On paper the service definitely makes you think twice about being with Bell but a degradation in service and possibly speed? Doesn't look too promising. |
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bbuchanan Premium Member join:2004-02-05 Peterborough, ON |
Our support line is certainly open on Saturdays (and Sundays). What time did you call - I'll take a look and see what happened on Saturday.
You can also drop by our office in Lindsay (corner of York and Kent). I can't remember the hours of that office off the top of my head though right now. |
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bbuchanan |
to Chris2012
Sorry, I got trigger happy and posted.
As long as you are fed off of the CO in Lindsay (corner of William & Bond), then you will be on our DSLAM that is colocated there, and will NOT be on Bell's DSLAM.
I can't guarantee the speeds, as the speeds are dependent on the quality of the copper pair, but we can certainly do our best to get you the best service possible. |
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