said by Oinktastic:He didn't go from a grandfathered account to a limited account, did s/he?
Later in this process, I did suggest to him that he might have had some 'grandfathered' features, but he has not responded to that. He thought he had 60 GB usage. Was that an old Bell cap, on some old 6M plan?
I suggested to him he should check on that with Bell (although any GF features are probably gonzo now, after all the changes).
His usage is only 4 or 5 GB / month. So, he's happy with the money savings. Bell is his 3rd or 4th ISP, and he's been happiest with them!
You know, unfortunately, quite a few Bell 'non-techie' users I ask about their plan have no idea what plan they are NOW on, or what they are paying for! They just get their one Bell bill, and pay it! Perfect Bell customers!