Shaw doesn't have contracts.You may have a 12 month promo, but you can definately cancel anytime.--Yes, I am not employed and looking for IT work. Have passport, will travel.
I'm sorry to hear that you weren't happy with the support you received. My door is always open on the boards here should you like to discuss anything in the future. Technical or not.Cheers.--SeanTwitter - @Shaw_Sean