US Cable Support > Cox HSI > [FL] Whole Room Rip Off

[FL] Whole Room Rip Off

I'd like to see the numbers on Whole Home DVR and Trio and how much Cox has invested in this already outdated model, and what the projected break even point would be.

What percentage of current DVR users have upgraded to Trio. How many new users were enticed by the offering. It would be very interesting, I do not see much talk or advertising from Cox for this product. A 2-Tuner Whole Home DVR sounded inciting 2-3 years ago. The expectation moving forward is at least a 4-6 tuner Main/Gateway DVR with STB clients w/ or w/o tuners. Not leasing multiple DVRs at $20ea. I would have included TV Online/Anywhere or more OnDemand content, but I don't see that model with the ability to skip commercials. I tried Cox's TV Online tonight and all of the episodes were 2 weeks old, already seen them.
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Cox Premier HSI, SB6120, DIR-628, Win7 Desk, Win7 Toshiba Satellite A505-S6973
TiVo Premiere 2TB-WD20EURS, SA8240HDC DVR, Passport Vers: 3.1.091, OS Vers: PowerTV 6.20.75.106sp
DIY-Ext. eSATA DVR Expander No Enclosure Bare HDD - WD Caviar Black WD1002FAEX

after i called and talked to them, i politely declined the $80 install fee just for the privilege of paying them $20/mo more than i'm paying for my TiVo setup that does more and actually works (not that cisco garbage)

honestly i have a DirecTV installer coming out on Friday and if i can get a clean line of site, i'm going back to Satellite. Cox is just plain ridiculous with their outdated equipment and over charging for it, I'm just done. Hell my Dish Network DVR from 2004 does more than that box that's "cutting edge"

FWIW I just switched our TV over to DIRECTV with their whole house DVR system this past Sunday. I have a HR24 HD DVR in the living room and a H25 HD receiver in the family room providing TV for our two HDTVs. I choose not to spend the extra $99 up front for their newest HR34 HD DVR that is capable of recording five programs at a time since we have no plans to expand beyong our two existing HDTVs. So far the system we have is working flawlessly and we are very happy with it. DIRECTV claims I can record up to 100 hours of HD on the HR24 HD DVR depending on the recordings I make. If I get even half or 2/3rds of that I will be really happy...

The installation was first rate. The installer was quite knowledgeable and helpful answering all of my questions. The only issue we had was getting the wireless Cinema Connection Kit connected to my home guest wireless network. I typically use a long 63-character random ASCII key to protect my two wireless networks. Unfortunately the DIRECTV box only can use 26-characters using letters (upper or lower case) and numbers. So I had to dumb down, so to speak, the guest encryption key. Its still protected with WPA2-PSK [AES] but with a shorter key.

I still have Cox for HSI (Preferred tier) and telephone (Premier) which I am very happy with.
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"When all else fails read the instructions..."
MS-MVP Windows Expert - Consumer

reply to Rob_
My Deaktop PC and 3 Xboxes serve me well as a whole home DVR without the need to pay any fee to any body (Cox or TiVo) other than the $2/mo CableCARD rental.

eh i'm still going to be paying ~$50/mo less with DirecTV for my TV portion than i was for just the cable part (not to include my TiVo subscription as well)

and not to mention all of DirecTV's HD is in MPEG4 1080p already, so the picture quality is leaps and bounds better than Cox as i recall from the last time i had them.

I am also going back to CenturyLink for 40/5 internet for $50/mo for a year (i had it before and it was amazing, no random slowdowns like my cable modem likes to have)

overall i'm going to be much happier with this setup IMO

reply to Rob_
Me and Robert Harron are on the same page.

reply to Rob_
Why does cox charge so much for a DVR? Their hard drives are too small and limited functionality.

reply to Rob_

reply to brad152

reply to jchambers28

can one do paperview if one wanted to on a cable card? I don't want to because of cost.

reply to Rob_
I jumped to DirecTV last May after I got a notice of another cable rate hike.

Honestly, I should have done it years ago. The DirecTV picture quality is light years better than Cox, the receiver actually works and doesn't feel like a flame thrower (and is much smaller), and the guide is far superior. In the just shy of a year I've had it, I only ever lost HD signal once during a severe thunderstorm, and I was able to switch to SD and still have reception...until the storm knocked my power out, so it wasn't really a big deal.

Cox is 10 years behind in the TV world.
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Ron Paul 2012 »www.ronpaul2012.com
Beyond AM. Beyond FM. (((XM)))

reply to Rob_
is the cox Motorola DVR boxes getting any better? Can u plug in a external HDD to them now or are they still locked down?

no you can't

reply to dvd536
I remember last year when i had them, everything showed native 1080 on my TV, and i remember having to switch to Cox and being pissed because of the horrid HD picture quality they had

i cant wait to go back to be honest

reply to jchambers28

reply to brad152

reguardless the picture is still lightyears ahead of Cox

reply to dvd536