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Links: ·Canadian Broadband FAQ ·Canadian ISP Reviews ·Canadian ISP Forums
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AuthorAll Replies

zacsaunders

join:2012-05-12
Reviews:
·Start Communicat..

reply to nirajshah7

Re: Start Communications - new TPIA Rogers/Cogeco

Would also like to know about any new updates with the speed,I know I asked this before but will you have access to the full 10Mbps upload rogers will be getting? if so will there be any packages with it included that don't destory my wallet... been waiting years for higher upload :P

coldmantis

join:2005-02-04

reply to rocca
I been thinking about trying cable again, anyone in the east end scarborough area ellesmere rd and markham rd on the 28/1 getting good speeds? post speed test if you have one, thanks.


coldmantis

join:2005-02-04

reply to rocca
Since my dsl has been down from monday.... I'm thinking about jumping ship from Velcom. What kind of speeds are people getting in the Ellesmere rd+Markham rd area? on the 28/1 teir? and how bad is the congestion in this area?


zacsaunders

join:2012-05-12

reply to rocca
Quick question, where can I see my usage? The link on the start website says something about it not currently being integrated into the web tool.. I don't want to go over my cap :P.


corkz

join:2007-02-17
St Catharines, ON

reply to rocca
Props to you guys at start. Got hooked up yesterday, the whole process was smooth and painless, and done on TIME. Service so far has been outstanding, and my speeds on cable are better than advertised. Very impressed.

Thank you!


coldmantis

join:2005-02-04

reply to rocca
just signed up on friday, I was wondering if start has a over usage cap like the max charged per month for overusage will be $25 or something like that?


Toastertech
Premium
join:2003-01-05
North Bay, ON

At this time I do not believe that there is an upper limit on the overage charge, or at least was not the last time I asked them.


hyperi0n

join:2002-11-15
Kitchener, ON

reply to rocca
Did anyone from Kitchener switch to Start? I'm getting barely 2mbit on 5mbit DSL from TekSavvy, and I am sick of it.


BThunderW

join:2010-02-16
Cambridge, ON

I'm in Cambridge and I have Start. Absolutely rock solid since I got it few months ago.



buggerit2

@tdbank.ca

reply to hyperi0n
I am in the north end of Brantford and been on Start DSL for 2.5 years. Very good...


bt

join:2009-02-26
canada
kudos:1
Reviews:
·Start Communicat..

reply to zacsaunders

said by zacsaunders:

Quick question, where can I see my usage?

»www.start.ca/support/usage

You can only check it on that page from your home connection.

If you're in a Rogers area and on Start Cable, the usage tracker doesn't work yet. They aren't charging overages in "Red" areas due to that, but they are watching out for abuse of it.

said by coldmantis:

just signed up on friday, I was wondering if start has a over usage cap like the max charged per month for overusage will be $25 or something like that?

They have no limit on the overage charges.

coldmantis

join:2005-02-04

got my dcm476 modem in the mail yesturday, my schedule installation is this friday. Do I need to call start to give them any info on the modem? I connected the modem and the ds blinks green which should be since I dont' have an active cable line, I logged into the modem and provision is at no. When setting this up with a linksys router do I need to clone the mac? and if I am, am I cloning the mac on my computer or the modem. It's been a while since I used cable internet, thanks for the help.


Start Laurie
Premium
join:2011-09-09
London, ON

If you purchased or rented the modem from us we will have all the info we need. You will not need to clone the mac, as long as the router is configured for DHCP it will work when the cable service starts working. Looking forward to having you on board.



rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:11

reply to corkz

said by corkz:

Props to you guys at start. Got hooked up yesterday, the whole process was smooth and painless, and done on TIME. Service so far has been outstanding, and my speeds on cable are better than advertised. Very impressed.

Thank you!

Thank you! Appreciate the feedback, and your support.


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:11

reply to zacsaunders
We've released a new 'Pro' speed tier in both network areas. Further updates planned but in the mean-time some details available at:

»New speed tier



Pesterd

@rogers.com

Good job to start. Whenever I move from my Rogers services, I will think about you guys.



rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:11

said by Pesterd :

Good job to start. Whenever I move from my Rogers services, I will think about you guys.

Thank you. We'll be here when you're ready, just let us know if you have any questions. Have a great day.

zacsaunders

join:2012-05-12

reply to rocca
lol dammit no higher upload!, great job anyways 400gb cap looks nice...


coldmantis

join:2005-02-04

reply to rocca
so the rogers tech just left here is my modem stats

Status Code: Operational
Software Version: STAC.02.50
Software Model: a81a
Bootloader: 2.3.1

Cable Signal Details
Forward Path:
Channel Frequency Power SNR BER Modulation
1 615.0 MHz 2.7 dBmV 40.9 dB 0.000 % 256 QAM
2 591.0 MHz 2.6 dBmV 40.7 dB 0.000 % 256 QAM
3 597.0 MHz 2.6 dBmV 40.8 dB 0.000 % 256 QAM
4 603.0 MHz 2.7 dBmV 40.8 dB 0.000 % 256 QAM
5 609.0 MHz 2.6 dBmV 40.8 dB 0.000 % 256 QAM
6 621.0 MHz 3.0 dBmV 41.1 dB 0.000 % 256 QAM
7 633.0 MHz 3.2 dBmV 40.8 dB 0.000 % 256 QAM
8 639.0 MHz 2.8 dBmV 40.8 dB 0.000 % 256 QAM
Return Path:
Channel ID Frequency Power Modulation
1 31.3 MHz 40.8 dBmV 64 QAM
2 25.3 MHz 40.8 dBmV 64 QAM
3 22.1 MHz 39.8 dBmV 64 QAM
4 38.6 MHz 41.8 dBmV 64 QAM
Data Service Details
Provisioned Address: Yes
Provisioned Time: Yes
Provisioned Configuration: Yes
Registered: Yes
BPI: Enabled

even with bonding I wish I'am getting the speeds other people are posting

speed test are a little under 28Mbps down and 0.99Mbps up, I was hoping for 40+Mbps down and 2Mbps up....


coldmantis

join:2005-02-04

well this sucks. Since it was only installed about 3 hours ago, does it take time to adjust like DSL? I been getting these speeds for the pass 2 hours


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