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to rocca
Re: Start Communications - new TPIA Rogers/CogecoI use the QOS in tomato and with the right settings it works very well.. I am able to saturate my downstream or upstream and still maintain voip quality and a low ping. |
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Gone Premium Member join:2011-01-24 Fort Erie, ON |
Gone
Premium Member
2012-Dec-7 4:03 pm
Yeah, the QoS included in Tomato is vastly superior to what's included with DD-WRT. |
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to rocca
I chose DD-WRT over Tomato because:
1. My current router model is not supported by Tomato firmware;
2. At the moment only DD-WRT supports Repeater Bridge feature. |
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to rocca
Just signed up last night. The sales rep and I had a nice 45 minute talk about fiberop and how Rogers are cheap little sh*ts Seems to me like you guys hire people that know what they're talking about Any ETA on how long the modem will take to ship out? The rep also noted that you guys might be upping the upload to a possible 2mbps on some of the packages, is that sometime soon? I'd love to have 2 vs the 1. |
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roccaStart.ca Premium Member join:2008-11-16 London, ON |
rocca
Premium Member
2012-Dec-9 4:31 pm
Thanks for the feedback, I'm very proud of our entire team.
The modem ships as soon as we get a confirmed order back from the cable company, generally that's about 2 days. The modem goes out Xpresspost which is next-day to most major cities, 2 days to pretty much anywhere else.
In regards to the uploads, I expect you'll see some changes in the next month including higher speed uploads on the Red network - just don't know the specific speeds or if any pricing changes at this time. Should be decided soon.
Thanks and welcome aboard! |
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Johny
Member
2012-Dec-9 5:31 pm
Awesome sounds good. I'm not afraid to pay a little more, in the end im paying less than I was with rogers, granted I did have the 45-4 with the oh-so-stupid 150gb cap. |
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New to START, got service activated on Sat (even tho Red tech made me wait from 8a-3p!!) but everything seems working fine now.
Quick question for all...
I bought a new DCM475 off of a local store, it works fine but how do I find out which firmware version it is on? |
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mlord join:2006-11-05 Kanata, ON |
mlord
Member
2012-Dec-10 1:23 pm
The modem has a web interface, which you can access from an attached PC (or through your router) at 192.168.100.1. No cable connection required.
On the left, are three "tab" names. The "Diagnostics" tab will show the firmware and other info when clicked.
If it has Stac.02.08 on it, then it is too old for use. In Ottawa, I can update it. In Toronto, user Teddy Boom can also do so. |
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^^ OK, thx for the info! I'll look it up tonight and hope it has a newer firmware then 02.08. |
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CmdrData |
I just checked my modem firmware and it's on Stac 02.16, so I'm all good for now.
Thx! |
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to rocca
Signed up yesterday, was surprised to get my install date confirmed so quick and the modem sent out the same day. Looking forward to next Monday to get the service installed. |
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to mlord
what about the sb6120's? |
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OWell to rocca
Anon
2012-Dec-12 12:38 pm
to rocca
With all the drama unfolding at Teksavvy. I would like to have some idea how long logs are kept at Start. |
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roccaStart.ca Premium Member join:2008-11-16 London, ON |
rocca
Premium Member
2012-Dec-12 12:53 pm
Great question. I've included a link where it was just recently discussed at » IP logging retention If you have any questions just let me know. Thanks. |
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to rocca
Woot! Finally got on start today. Speeds look pretty stable (28/1): » www.speedtest.net/result ··· 7177.png (fluke I guess ) » www.speedtest.net/result ··· 9910.pngNow if only I could get faster upload speeds.. that would be awesome. Hopefully sometime soon Any way to monitor usage? I can track it with my router, but just wondering if theres any official way on the site |
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Teddy Boomk kudos Received Premium Member join:2007-01-29 Toronto, ON |
The CRTC decision on Rogers recent speed upgrades is out, and faster upload should be coming to Start any time. Possibly January: » Re: New speeds Rogers cable - Teksavvy watch out |
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resa1983 Premium Member join:2008-03-10 North York, ON |
resa1983
Premium Member
2012-Dec-25 7:50 pm
That's actually only part of the decision... We're still waiting to find out whether 'old' tiers will get upgraded to these new ones, as Rogers can just grandfather them. |
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roccaStart.ca Premium Member join:2008-11-16 London, ON |
to Teddy Boom
They will be available in January. We have to take a bit of time to analyze the costs to see what the impact will be to our retail packages but as promised, customers on current packages will have the option to stay where they are if they choose. |
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JC_ Premium Member join:2010-10-19 Nepean, ON |
JC_
Premium Member
2012-Dec-26 12:38 am
Thanks for the update rocca. |
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pat2k8 join:2000-12-24 Burlington, ON |
pat2k8
Member
2012-Dec-27 12:01 pm
Hi Rocca, not sure if its just me, but I am experiencing an outage in Burlington, Appleby and Mainway? Any others experiencing a problem? |
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roccaStart.ca Premium Member join:2008-11-16 London, ON |
rocca
Premium Member
2012-Dec-27 12:14 pm
Not that I'm aware of. Start with a factory reset, if still having problems give a call or email support@start.ca and we can go from there. Thanks. |
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pat2k8 join:2000-12-24 Burlington, ON |
pat2k8
Member
2012-Dec-27 12:42 pm
thx for stating the obvious! LOL, its working great again! Must be too much turkey on the brain........ |
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roccaStart.ca Premium Member join:2008-11-16 London, ON |
rocca
Premium Member
2012-Dec-27 2:09 pm
No problem, sometimes gravy gets into the cabling and turns gelatinous. Some Pepto, a reset and you're back in business. |
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DavesnothereChange is NOT Necessarily Progress Premium Member join:2009-06-15 Canada |
said by rocca:No problem, sometimes gravy gets into the cabling and turns gelatinous. Some Pepto, a reset and you're back in business. I had heard that it was the Stuffing blocking the data packets. |
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to rocca
Finally... after 15 years with Rogers, I've made a fresh Start. The changeover process was seamless and easy. Even got a courtesy call from the nice folks in London to make sure everything was working ok. I feel so liberated, like I've left an abusive relationship. |
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said by abitbent:Finally... after 15 years with Rogers...
I cannot fathom what you have endured, nor what you have paid! I think you'll find solid service and support here with Start. If you didn't know, here is their junior forum on DSLR... » Start.ca |
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roccaStart.ca Premium Member join:2008-11-16 London, ON |
to abitbent
Thanks for the feedback. Welcome aboard and glad to have you with us. |
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to rocca
SO are the new speeds rolling out Rocca? |
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+100k to this |
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TOPDAWG Premium Member join:2005-04-27 Calgary, AB |
to abitbent
did rogers come to your house or they just did everything at their office? |
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