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AuthorAll Replies

petheridge

join:2004-05-06
Oshawa, ON

reply to rocca

Re: Start Communications - new TPIA Rogers/Cogeco

Signed up yesterday, was surprised to get my install date confirmed so quick and the modem sent out the same day. Looking forward to next Monday to get the service installed.

eeeaddict

join:2010-02-14

reply to mlord
what about the sb6120's?



OWell

@start.ca

reply to rocca
With all the drama unfolding at Teksavvy. I would like to have some idea how long logs are kept at Start.



rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:11

Great question. I've included a link where it was just recently discussed at »IP logging retention If you have any questions just let me know. Thanks.


Johny

join:2012-12-06

reply to rocca
Woot! Finally got on start today. Speeds look pretty stable (28/1):

»www.speedtest.net/result/2392307177.png (fluke I guess )
»www.speedtest.net/result/2392309910.png

Now if only I could get faster upload speeds.. that would be awesome. Hopefully sometime soon

Any way to monitor usage? I can track it with my router, but just wondering if theres any official way on the site



Teddy Boom
k kudos Received

join:2007-01-29
Toronto, ON
kudos:5

The CRTC decision on Rogers recent speed upgrades is out, and faster upload should be coming to Start any time. Possibly January:

»Re: New speeds Rogers cable - Teksavvy watch out
--
electronicsguru.ca


resa1983
Premium
join:2008-03-10
North York, ON
kudos:7

That's actually only part of the decision... We're still waiting to find out whether 'old' tiers will get upgraded to these new ones, as Rogers can just grandfather them.
--
Battle.net Tech Support MVP



rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:11

reply to Teddy Boom
They will be available in January. We have to take a bit of time to analyze the costs to see what the impact will be to our retail packages but as promised, customers on current packages will have the option to stay where they are if they choose.



JCohen
Premium
join:2010-10-19
Nepean, ON
kudos:3

Thanks for the update rocca.



pat2k8

join:2000-12-24
Burlington, ON
kudos:1

Hi Rocca, not sure if its just me, but I am experiencing an outage in Burlington, Appleby and Mainway? Any others experiencing a problem?
--

Burlington, Ontario.



rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:11

Not that I'm aware of. Start with a factory reset, if still having problems give a call or email support@start.ca and we can go from there. Thanks.



pat2k8

join:2000-12-24
Burlington, ON
kudos:1

thx for stating the obvious! LOL, its working great again! Must be too much turkey on the brain........
--

Burlington, Ontario.



rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:11

No problem, sometimes gravy gets into the cabling and turns gelatinous. Some Pepto, a reset and you're back in business.


Davesnothere
No-BHELL-ity DOES have its Advantages

join:2009-06-15
START&Cogeco
kudos:6

said by rocca:

No problem, sometimes gravy gets into the cabling and turns gelatinous. Some Pepto, a reset and you're back in business.

 
I had heard that it was the Stuffing blocking the data packets.


abitbent

join:2004-04-23
Brantford, ON
Reviews:
·magicjack.com
·Start Communicat..
·Rogers Hi-Speed

reply to rocca
Finally... after 15 years with Rogers, I've made a fresh Start.

The changeover process was seamless and easy. Even got a courtesy call from the nice folks in London to make sure everything was working ok.

I feel so liberated, like I've left an abusive relationship.


jasmo34

join:2008-03-20
London, ON

said by abitbent:

Finally... after 15 years with Rogers...

I cannot fathom what you have endured, nor what you have paid!

I think you'll find solid service and support here with Start.

If you didn't know, here is their junior forum on DSLR...
»Start Communications


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:11

reply to abitbent
Thanks for the feedback. Welcome aboard and glad to have you with us.


morisato

join:2008-03-16
Oshawa, ON

reply to rocca
SO are the new speeds rolling out Rocca?



XNemesis

join:2002-11-16
Kitchener, ON

+100k to this



TOPDAWG
Premium
join:2005-04-27
Midland, ON
kudos:3

reply to abitbent
did rogers come to your house or they just did everything at their office?

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