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Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:4
reply to BurlingtonGy

Re: Start Communications - new TPIA Rogers/Cogeco

It's $10/month cheaper now. You missed that part.


camelot

join:2008-04-12
Whitby, ON
Reviews:
·Start Communicat..
·TekSavvy Cable
reply to BurlingtonGy

said by BurlingtonGy :

Not sure what happened here but there is really no value prop?

Your trusty CRTC is what happened. They have all but destroyed Cable IISP's with asinine price increases, so the only way IISP's can keep the cost down is to offer less usage. Exactly what Cogeco/Videotron/Rogers wanted to happen.
Expand your moderator at work


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:22
reply to BurlingtonGy

Re: Start Communications - new TPIA Rogers/Cogeco

Some of the packages were realigned and the 30Mbps plan ended up $10/mo cheaper than it used to be.

edit: Err, like Gone said. Drat this "doesn't display new replies for 4 posts thing!"



DownWCogeco

@cgocable.net

I am looking to switch to start, as cogeco ultimate 30 is not worth it in terms of bandwidth. I am looking to switch over to the basic unlimited cable package, but was wondering if the speed would be enough? We have vonage phone line, so it is directly linked to our internet. These are the tasks that currently done at my home at the same time by my family members and was wondering i would be able to do them freely without any hiccups: 1 person will be playing a online game, 1 person will be downloading media, 1 person is constantly on Facebook and Google, another person is streaming movie on Netflix and finally one person is uploading files..



BurlingtonGy

@cgocable.net

I also have Vonage...and the service is awesome...that is the exact reason I delayed Start in the first place due to the latency issues...not speed; as latency will affect VOIP services the most. From what I have seen most people have 35+ ms pings with Start; while everytime I test mine with Cogeco it is 5ms.

Maybe someone with Start & Vonage can comment here on tis quality as well.



TOPDAWG
Premium
join:2005-04-27
Midland, ON
kudos:3
reply to rocca

so I take it with the god awful prices the CRTC approved that unlimited for the higher speed cable packages are off the table for a good while?


Satya

join:2011-09-11
Mississauga, ON

Yes. Because the only way start can offer that or anyone else is to charge unlimited for 150+ dollars per month on the 150 tier which you can get from rogers right now directly without having to go through a reseller.



TOPDAWG
Premium
join:2005-04-27
Midland, ON
kudos:3

to bad and dsl is just 3MB on my street guess I have to stay with shitty rogers.



Davesnothere
No-BHELL-ity DOES have its Advantages
Premium
join:2009-06-15
START Today!
kudos:7

3 edits
reply to BurlingtonGy

said by BurlingtonGy :

When Start first came to Cogeco country; Burlington in my case I considered switching. Price was basically the same as my Ultimate 30 package (with cable discount) but Start offered 400gigs on its 30Mb plan so I was going to switch in the new year. Just checked the plan and now their 30Mb plan is only 250Gb so not worth switching at all. Not sure what happened here but there is really no value prop?

 
START's 30 plan still costs less ($55 Net vs $70 Net, modem rental included, open rate, no bundles) and has more GB of monthly usage (250 vs 175) than GOUGEco.

START's UBB rate is HALF of GOUGEco's per GB.

START has a usage meter which stays available (at least it has for ME), and needs no login.

START has a CEO who stays available on DSLR.

And START has NO problem sending correspondence to external email addresses, unlike Cogeco.

So exactly WHY is START not worth it ?

--

We have only 2 things about which to worry :
(1) That things may never get back to normal
(2) That they already HAVE !
-
START Forum »Start Communications
Or you can still use Canadian Broadband.


SeanDeMarco1

join:2004-07-29
Sarnia, ON

for people wondering more about Start service my brother watches HD content and other stuff streamed on his Start cable internet that is 6 Mbps unlimited usage package and he has no problems with it

just mentioning that here in case it will help someone decide whether or not to come to Start


sssscary

join:2007-10-23
Brockville, ON
reply to BurlingtonGy

I have Start 30Mbps plan in Cogeco area. Vonage works well for me, haven't had an issue in 6 months. I am not sure if I live in a busy neighbourhood, but my speedtest is almost always high even during peak times. Ping is about 20ms.


protovision

join:2013-02-25
Toronto, ON
reply to rocca

hey Rocco/all,

I'm thinking of switching over from teksavvy/28/1/SB5101 cable service to Advance or Pro cable from start.ca

Does anyone know how much downtime I'll have, or how to minimize the downtime? (I work from home)

Also, are there any rulings pending where I should wait a month or so for changed offerings?

I'll need to rent/order a docsis 3.0 modem, since it looks like my sb5101n won't work with the faster speeds at start.ca.

TIA.



BurlingtonGy

@cgocable.net
reply to sssscary

Well…my take on Daves question “So exactly WHY is START not worth it ?”

START's 30 plan still costs less ($55 Net vs $70 Net, modem rental included, open rate, no bundles) and has more GB of monthly usage (250 vs 175) than GOUGEco.
- Well..for me probably like most: I have basic Cogeco cable so cost for Ultimate 30 is 61$ and there is no modem rental fee. Cogeco is 175Gb and Start 250Gb now..at 400Gb when it launched it was appealing. Cogeco has a fast network with low latency but Start’s latency seems much higher which can be an issue for users like me that are VIOP and VPN heavy users? Not sure of impact here…just observation on latency rates.

START's UBB rate is HALF of GOUGEco's per GB.

- Not an issue as I have not intent of paying either an overage fee.

START has a usage meter which stays available (at least it has for ME), and needs no login.

- Definitely more convenient on Start than logging in. But not much value add as logging in takes less than a minute to check account.

START has a CEO who stays available on DSLR.

- Yes..much appreciated what Rocca does.

And START has NO problem sending correspondence to external email addresses, unlike Cogeco.

- Have no idea what you are referring to here; been with cogeco for approx 15 years never had a problem with email?

So exactly WHY is START not worth it ?

- Well…this will need to be on a case by case basis for each person’s scenario…for someone like me it comes down to 6$ less for 75Gb of extra cap space? Too me not worth it! Sorry Dave and Rocca!



Davesnothere
No-BHELL-ity DOES have its Advantages
Premium
join:2009-06-15
START Today!
kudos:7

1 edit

said by BurlingtonGy :

Well…my take on Daves question "So exactly WHY is START not worth it ?" ....

 
If you have been with Cogeco for all of 15 years, then that has to be for good reasons, and must count for something.

For that alone, I change my original position - you SHOULD think twice before changing, even if to the 400 GB plan which START first offered.

Also because of your long tenure with them, you likely use a Cogeco email address as your primary email anyway, so you would not have been exposed to, nor have noticed what so many others of us have, about Cogeco refusing to send notifications to external (non-Cogeco) email addresses, and their forwarding emails from Cogeco to elsewhere not working properly either.

And your Cogeco modem is not free - it is only included, and if it was extra, your base rate would be lower, more like how START does things.

Your bundle discount is good, but not fair to make part of the calculations, if to compare apples to apples.

I sincerely hope that you never exceed your monthly usage cap, nor get tired of checking to be sure that you do not exceed it.

Latency : Being near Cogeco HQ prob'ly does give you very low latency.

Just how low is it ?

Mine with START in Eastern Ontario is around 20ms, and my VoIP seems fine.

And I agree that each of us may have different priorities.

I even lowered my plan when START brought out the Feb revisions, from a 300 cap (grandfathered) to a 150 cap, same 20 Mbps speed, as I was not using near even the 150 GB.

Saved me $10 net per month.

Many folks would/could not have been in a position to do that.

When START's next plans are offered, I will give them due consideration, as I'm sure will yourself and everyone else.

Cheers !

--

We have only 2 things about which to worry :
(1) That things may never get back to normal
(2) That they already HAVE !
-
START Forum »Start Communications
Or you can still use Canadian Broadband.



Anon601

@start.ca
reply to rocca

very smooth transition.



rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:22

Excellent, welcome aboard!



XNemesis

join:2002-11-16
Kitchener, ON
reply to rocca

Hi, Rocca

I had service with you guys when I was living at my uncles in Waterloo and was very happy with guys. I'm looking at coming back for May 1st at my new place so how much time should I give you guys before I call in, for setup to be ready on that start date?

I'm really hoping as many others I guess, that you will have some of the super tiers (75/??) as I'm truly a speed junkie so I'm also waiting eagerly for your update's in light of the BS ruling from the CRTC on Cable rates.

My DCM475 is on firmware 2.08, is that considered a troublesome firmware and should I look to getting it updated to 2.3? or 2.16?


SeanDeMarco1

join:2004-07-29
Sarnia, ON
reply to rocca

I hate to admit it but I am looking at going to another cable internet provider which is Distributel. Hard to beat 28 Mbps DL and 1 Mbps UL with unlimited usage for under $50. I have enjoyed my time with Start Communications thus far and hope that something similar to this can be offered in the future. Any chance of this ?


rudeboy24

join:2002-10-14
Welland, ON
Reviews:
·voip.ms
·Start Communicat..
·Cogeco Cable
reply to BurlingtonGy

said by BurlingtonGy :

- Well..for me probably like most: I have basic Cogeco cable so cost for Ultimate 30 is 61$ and there is no modem rental fee. Cogeco is 175Gb and Start 250Gb now..at 400Gb when it launched it was appealing. Cogeco has a fast network with low latency but Start’s latency seems much higher which can be an issue for users like me that are VIOP and VPN heavy users? Not sure of impact here…just observation on latency rates.

Just to point out that GOUGCo Ultimate 30 (Bundled) is $61.95 +Tax witch is $70.

Start.ca's Advanced Cable Internet 30 Mbps is $49.95 + $5 Modem rental + Tax = $62.09

thats $7.91 savings a month and no bundle crap to deal with.


JCohen
Premium
join:2010-10-19
Nepean, ON
kudos:6
Reviews:
·Start Communicat..
·TekSavvy Cable
·Rogers Hi-Speed
reply to SeanDeMarco1

said by SeanDeMarco1:

I hate to admit it but I am looking at going to another cable internet provider which is Distributel. Hard to beat 28 Mbps DL and 1 Mbps UL with unlimited usage for under $50. I have enjoyed my time with Start Communications thus far and hope that something similar to this can be offered in the future. Any chance of this ?

28/1 is not offered in Sarnia as that is Cogeco territory, 28/1 is a Rogers package.


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:22
reply to XNemesis

said by XNemesis:

I had service with you guys when I was living at my uncles in Waterloo and was very happy with guys. I'm looking at coming back for May 1st at my new place so how much time should I give you guys before I call in, for setup to be ready on that start date?

Thanks, welcome back. New installs require at least 5 business days but a little more breathing time is always a good idea if you're trying to match a specific date and you can call in early no problem.

said by XNemesis:

I'm really hoping as many others I guess, that you will have some of the super tiers (75/??) as I'm truly a speed junkie so I'm also waiting eagerly for your update's in light of the BS ruling from the CRTC on Cable rates.

The 150Mbps is expected for early May.

said by XNemesis:

My DCM475 is on firmware 2.08, is that considered a troublesome firmware and should I look to getting it updated to 2.3? or 2.16?

We always recommend using the approved firmware, which for that modem is 2.16.


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:22
reply to SeanDeMarco1

said by SeanDeMarco1:

I hate to admit it but I am looking at going to another cable internet provider which is Distributel. Hard to beat 28 Mbps DL and 1 Mbps UL with unlimited usage for under $50. I have enjoyed my time with Start Communications thus far and hope that something similar to this can be offered in the future. Any chance of this ?

That speed (and quite possibly the pricing based on it) is on the old model. The old speeds aren't available to ISP that's migrated to the new aggregated platforms. Every ISP will have to be on the new platform by early next year.


JCohen
Premium
join:2010-10-19
Nepean, ON
kudos:6
Reviews:
·Start Communicat..
·TekSavvy Cable
·Rogers Hi-Speed
reply to SeanDeMarco1

said by rocca:

said by XNemesis:

I'm really hoping as many others I guess, that you will have some of the super tiers (75/??) as I'm truly a speed junkie so I'm also waiting eagerly for your update's in light of the BS ruling from the CRTC on Cable rates.

The 150Mbps is expected for early May.

Is that when Start is planning to start offering 150/10?


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:22

Yes.


SeanDeMarco1

join:2004-07-29
Sarnia, ON
reply to JCohen

I think considering one can get 60/1 in Cogeco territory I would think they would be offering the 28/1 too. Even if they can't offer that speed they do have unlimited offerings for all their internet packages I believe.



JCohen
Premium
join:2010-10-19
Nepean, ON
kudos:6
Reviews:
·Start Communicat..
·TekSavvy Cable
·Rogers Hi-Speed

said by SeanDeMarco1:

I think considering one can get 60/1 in Cogeco territory I would think they would be offering the 28/1 too. Even if they can't offer that speed they do have unlimited offerings for all their internet packages I believe.

That's not how speed plans work. The only place that Distributel offers cable internet in the Cogeco territory is in Windsor and the only speed tiers that they offer are the same ones offered to Cogeco retail customers.


TypeS

join:2012-12-17
London, ON
kudos:1
Reviews:
·TekSavvy Cable
reply to SeanDeMarco1

said by SeanDeMarco1:

I think considering one can get 60/1 in Cogeco territory I would think they would be offering the 28/1 too. Even if they can't offer that speed they do have unlimited offerings for all their internet packages I believe.

Cogeco has 30/2 in their territory.


Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:4
Reviews:
·Start Communicat..

said by TypeS:

Cogeco has 30/2 in their territory.

... and 60/2, which Start offers.

I suspect the price of 60/2 is going to go through the roof this week, though.


silvercat

join:2007-11-07
Reviews:
·Start Communicat..

said by Gone:

I suspect the price of 60/2 is going to go through the roof this week, though.

You're right about that..
»[Cable] NEW RATES - Cogeco