Start Communications - new TPIA Rogers/Cogeco - Canadian Broadband

Author	All Replies
rocca Start.ca Premium join:2008-11-16 London, ON kudos:11	reply to JCohen Re: Start Communications - new TPIA Rogers/Cogeco said by JCohen: Got a few questions. 1. As you are on an aggregated POI what is the overage cost per GB? 2. Will you be offering an unlimited connection at some point? 3. Do you have a working bandwidth check for both providers? 1. 50 cents currently. 2. We're very active CNOC participant and working to get the capacity rates down to where they belong. If we're successful there then I forsee a day were unlimited could be available at higher speeds. With current rates though it's just not possible as the risk is in the several hundred dollars per customer. 3. For Rogers we're working on a solution, Cogeco should be in place for April.
	to forum · permalink · 2012-03-07 13:30:27 ·
rocca Start.ca Premium join:2008-11-16 London, ON kudos:11	reply to Night Owl said by Night Owl: Will there be a charge for account changes? For example, if I sign up for the Standard Cable service w/200GB usage and later you offer unlimited for $x.xx more will I need to pay a fee to upgrade? There are no plans to pass those charges on at this time, if it becomes an issue later we may have to address it at that time, but I don't suspect it will...
	to forum · permalink · 2012-03-07 13:31:56 ·
JCohen Premium join:2010-10-19 Nepean, ON kudos:3	reply to rocca rocca; I would recommend separating your DSL offerings from you Cable page and than make it clearer for the cable offering between the regions, like bold text saying Rogers Region and Cogeco Region.
	to forum · permalink · 2012-03-07 13:32:27 ·
rocca Start.ca Premium join:2008-11-16 London, ON kudos:11	said by JCohen: rocca; I would recommend separating your DSL offerings from you Cable page and than make it clearer for the cable offering between the regions, like bold text saying Rogers Region and Cogeco Region. Our entire site will be redone in a few weeks (just wasn't able to get it launched in time and didn't want to hold back cable any longer), but appreciate your input.
	to forum · permalink · 2012-03-07 13:33:24 ·
JCohen Premium join:2010-10-19 Nepean, ON kudos:3 Reviews: ·Start Communicat.. ·TekSavvy Cable ·Bell Fibe ·Rogers Hi-Speed	reply to rocca said by rocca: said by Night Owl: Will there be a charge for account changes? For example, if I sign up for the Standard Cable service w/200GB usage and later you offer unlimited for $x.xx more will I need to pay a fee to upgrade? There are no plans to pass those charges on at this time, if it becomes an issue later we may have to address it at that time, but I don't suspect it will... Why would their be a fee to move between capped and unlimited in the same speed tier as it's just a database change Start Com's end.
	to forum · permalink · 2012-03-07 13:34:01 ·
Last Parade join:2002-10-07 Port Colborne, ON	reply to rocca Just signed up. I'd like to know still if you allow people to bring their own modem.
	to forum · permalink · 2012-03-07 13:34:31 ·
JCohen Premium join:2010-10-19 Nepean, ON kudos:3 Reviews: ·Start Communicat.. ·TekSavvy Cable ·Bell Fibe ·Rogers Hi-Speed	said by Last Parade: Just signed up. I'd like to know still if you allow people to bring their own modem. Was answered already here »Re: Start Communications - new TPIA Rogers/Cogeco.
	to forum · permalink · 2012-03-07 13:35:39 ·
JCohen Premium join:2010-10-19 Nepean, ON kudos:3 Reviews: ·Start Communicat.. ·TekSavvy Cable ·Bell Fibe ·Rogers Hi-Speed	reply to rocca said by rocca: said by JCohen: rocca; I would recommend separating your DSL offerings from you Cable page and than make it clearer for the cable offering between the regions, like bold text saying Rogers Region and Cogeco Region. Our entire site will be redone in a few weeks (just wasn't able to get it launched in time and didn't want to hold back cable any longer), but appreciate your input. Looking forward to the new design.
	to forum · permalink · 2012-03-07 13:37:21 ·
Last Parade join:2002-10-07 Port Colborne, ON Reviews: ·Start Communicat..	reply to JCohen said by JCohen: said by Last Parade: Just signed up. I'd like to know still if you allow people to bring their own modem. Was answered already here »Re: Start Communications - new TPIA Rogers/Cogeco. Yeah just caught that. Still no firm date though.
	to forum · permalink · 2012-03-07 13:39:12 ·
Last Parade join:2002-10-07 Port Colborne, ON	reply to rocca OP Please advise on a referral program. I have a couple hundred disgruntled customers I'd like to sign up.
	to forum · permalink · 2012-03-07 13:40:42 ·
morisato join:2008-03-16 Oshawa, ON	ROFL, i have a feeling the cogeco forum is going to be rocking tonight. Dillyhammer i am surprised has not chimed in yet -- Every time Someone leaves Sympatico an Angel gets its wings.
	to forum · permalink · 2012-03-07 13:41:27 ·
NeTwOrKDawg Networking is a lifestyle join:2005-04-25 Brantford, ON	reply to Last Parade said by Last Parade: OP Please advise on a referral program. I have a couple hundred disgruntled customers I'd like to sign up. »start.ca/about/referrals $25 credit on signup!!
	to forum · permalink · 2012-03-07 13:41:39 ·
Gone Premium join:2011-01-24 Fort Erie, ON kudos:3 Reviews: ·Start Communicat..	reply to morisato said by morisato: ROFL, i have a feeling the cogeco forum is going to be rocking tonight. Dillyhammer i am surprised has not chimed in yet Didn't he just get 12 or 16Mbit DSL?
	to forum · permalink · 2012-03-07 13:42:25 ·
andyb Premium join:2003-05-29 SW Ontario kudos:1	reply to rocca looks good and tempting but 200GB just wont cut it for me.I bounce around from 150 to 350.Overages would kill me some months
	to forum · permalink · 2012-03-07 13:45:08 ·
Gone Premium join:2011-01-24 Fort Erie, ON kudos:3	reply to rocca Any chance of there being pre-purchased extra bandwidth bundles available at a reduced rate versus the 50 cent overage fees? Not that I'm concerned, but just thinking to the future.
	to forum · permalink · 2012-03-07 13:46:21 ·
rocca Start.ca Premium join:2008-11-16 London, ON kudos:11	reply to JCohen said by JCohen: said by rocca: said by Night Owl: Will there be a charge for account changes? For example, if I sign up for the Standard Cable service w/200GB usage and later you offer unlimited for $x.xx more will I need to pay a fee to upgrade? There are no plans to pass those charges on at this time, if it becomes an issue later we may have to address it at that time, but I don't suspect it will... Why would their be a fee to move between capped and unlimited in the same speed tier as it's just a database change Start Com's end. Oh yes, never a fee for something like that.
	to forum · permalink · 2012-03-07 13:46:54 ·
morisato join:2008-03-16 Oshawa, ON	reply to Gone yes but who knows maybe he was in love with the cable technology heh, 25 dollar on signup credit sick! Okay! off i go to make a few grand! -- Every time Someone leaves Sympatico an Angel gets its wings.
	to forum · permalink · 2012-03-07 13:47:08 ·
elwoodblues Elwood Blues Premium join:2006-08-30 HarperLand	reply to rocca This is going to put a serious dent in Teksavvy's expansion plans. Those that are in Cogecoland and are contemplating xDSL, will jump on this.
	to forum · permalink · 2012-03-07 13:48:11 ·
rocca Start.ca Premium join:2008-11-16 London, ON kudos:11	reply to andyb said by andyb: looks good and tempting but 200GB just wont cut it for me.I bounce around from 150 to 350.Overages would kill me some months I hear ya - we won't be right for everyone, and we do have unlimited on lower speed packages. You never know what might happen down the road though - still working with the CRTC on rate review for capacity rates, that could be a game changer.
	to forum · permalink · 2012-03-07 13:48:54 ·
Gone Premium join:2011-01-24 Fort Erie, ON kudos:3 Reviews: ·Start Communicat..	reply to morisato said by morisato: yes but who knows maybe he was in love with the cable technology heh, 25 dollar on signup credit sick! Okay! off i go to make a few grand! Yeah I've got quite a few people I need to get switched over.
	to forum · permalink · 2012-03-07 13:48:54 ·

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Re: Start Communications - new TPIA Rogers/Cogeco