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rjerina

join:2004-11-09
Cleveland, OH

[OH] Packet loss in Cleveland... again...

Well I had a topic here where I was seeing a large amount of packet loss. I ended up getting a new DOCSIS 3.0 modem and everything seemed to clear up... until this past week.

I am now again seeing packet loss. Tried resetting my modem with no improvement.

Ran another MTR and packet loss is happening between my router (david.local) and Cox (10.15.224.1).

Packets Pings
Host Loss% Snt Last Avg Best Wrst StDev
1. david.local 0.0% 21 0.1 0.2 0.1 0.3 0.0
2. 10.15.224.1 23.8% 21 6.5 6.9 6.3 8.6 0.6
3. ip98-173-132-212.cl.ri.cox.net 14.3% 21 7.6 7.7 5.8 9.5 0.9
4. ip98-173-132-220.cl.ri.cox.net 14.3% 21 6.4 13.4 5.9 70.2 15.8
5. chgobprj01-ae0.0.rd.ch.cox.net 9.5% 21 14.3 17.3 13.9 46.2 8.0
6. 209.85.254.122 19.0% 21 37.0 39.5 37.0 43.6 1.6
7. 72.14.237.133 19.0% 21 36.2 34.1 32.6 36.2 1.3
8. 72.14.232.141 9.5% 21 49.1 52.8 48.9 87.0 9.1
9. 216.239.46.191 23.8% 21 47.9 49.7 47.5 56.1 2.2
10. 216.239.47.189 9.5% 21 48.9 54.8 48.7 62.4 4.7
11. google-public-dns-a.google.com 5.0% 20 49.2 49.7 47.7 57.5 2.1

Cox is really starting to annoy me because they keep raising my monthly rates and the service just keeps getting worse. Why am I paying more now for worse service?



quaker
Premium
join:2001-12-27
Rocky River, OH

»[ALL] what to post before complaining about slow speeds...?

And if a continuing issue why haven't you had a tech out to your house?