Make sure you take the time to contact Comcast and let them know how good Dan is. I have done this with every tech that has come in and done a great job for me. I believe this is the best way to retain good technicians. Make sure they know that their efforts are appreciated. -- My domain - Nightfall.net
I am hoping ComcastSteve will be able to get the word to Dan's supervisor. Maybe I should pm Steve and see if it got through. I really feel Comcast needs to know this guy is someone they cant afford to loose. I worded it better in my post. But Dan is the man! as far as I'm concerned.
Hope you have time to read my post on this subject if you havent already.
Thanks again! -- Long you live and high you fly, and smiles you'll give and tears you'll cry, and all you touch and all you see, is all your life will ever be.