| Move a line to another adapter down? I am attempting to move a line to another adapter, I went to activate an adapter and entered the mac address of the new device.
When I click continue I get a message that Vonage is updating the site, try again later. Also gives a phone number to call for assistance.
Anyone know how long this part of the site has been down, I would rather wait a day or 2 and do it on line than call and have it done.
If it's been down for weeks then it's another story and I will have to call them.
Thanks |
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| I have vonage and the website is ok and I am able to access my account ok. Maybe your having internet connection problems like dns issue. |
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| It's not the site thats down it's just the move a line/change adapter section |
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 NetFixerFrom my cold dead handsPremium
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1 edit | said by kevink19556:I am attempting to move a line to another adapter, I went to activate an adapter and entered the mac address of the new device.
When I click continue I get a message that Vonage is updating the site, try again later. Also gives a phone number to call for assistance.
Anyone know how long this part of the site has been down, I would rather wait a day or 2 and do it on line than call and have it done.
If it's been down for weeks then it's another story and I will have to call them
said by kevink19556:It's not the site thats down it's just the move a line/change adapter section
I have not tried adding a new adapter recently, but I have recently used the move a line feature to move my only remaining Vonage number between my RTP300 and my VT2442 to isolate a problem. Do you have JavaScript enabled for the Vonage site in the browser you are using?
EDIT:
FWIW, I just moved my line from by VT2442 to my RTP300 and back again with no problems, but I can not verify that the add an new adapter feature is working.
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