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JohnInSJ
Premium
join:2003-09-22
San Jose, CA
reply to JJJohnson

Re: [CDV] Is Comcast Digital Voice cost effective?

said by JJJohnson:

In comparison to a POTS line, have you found that CDV is cost effective? I'm talking about non-promotional pricing following the startup deals that Comcast offers.

Have to factor in the additional cost of an eMTA at $7/month instead of just being able to buy a cable modem for $50-$85.

Just about any VOIP is better than my local POTS. My POTS, with a single line, caller ID, not even local calling to all the bay area (apparently the LATAs are the size of postage stamps) and just caller ID as my 21st century feature from AT&T was $35/mo. It sounded like crap thanks to the 80 year old copper lines and long run to the CO.

Switched to PhonePower last year. Prepaid for 2 years, total cost was $260 for 2 years. That buys me two lines, full SIP credentials so I can have my "home phone" anywhere I have internet, voice mail (with web access, email/SMS notification, iPhone client) and caller ID. Unlimited calling local and LD, etc... you know, 21st century features.

Yeah, that's cheaper and better. The voice quality is noticeably better. The service has gone down less often than my POTS service.

Every time I look at CDV, it seems like it would be better quality, more features, but about the same cost after promo (business class means I would need business voice, which runs about $30-40/mo even bundled...)
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My place : »www.schettino.us


CableTool
Poorly Representing MYSELF.
Premium
join:2004-11-12
reply to JJJohnson

My bill is funky to figure out what your cost would be but Ill say this, AT&Ts bill was nuts. It was like $60.00 before I even made a call. jumped up to close to $70.00 by the time I moved to CDV.

If you are experiencing freq 2-5 sec drops while surfing I would be led to believe that is not the actual Comcast connection loosing synch every 2-5 secs. There might be something else going on.

Either way, Ive never had an issue with my phone, call clarity was actually greater with CDV. Calls were clearer and the actual volume of the caller increased when we switched.

Ive also made calls and have been online when I knew line guys were working on my run in particular to see what kind of impact preventative maintenance had on same time subscriber usage and can say I didnt notice anything issues.

YMMV.
--
CableTechs.org/"Horrible People with Integrity"


RokHed

join:2000-09-09
Pennsville, NJ
Reviews:
·Comcast

Just get vonage and use your modem... their adapter is free and in my area they are cheaper and have more features than CDV.. Ive had them for years now with 0 downtime... unless the cable is out. My mom has CDV and it messes up regularly not ringing on her end and messages left on voice mail sometimes take over 24hrs to get delivered. Just my $.02


TheBigCheese

join:2002-08-05
Philadelphia, PA
reply to JJJohnson

My personal experience is that CDV is a little less reliable than POTS. The price is $45/mo + $7 modem rental and fees and taxes but that is the same for POTS so we'll ignore that. Bottom line is $52/month. You need to subtract the cost of a regular cable modem so $50 comes to $1-5 depending on how long the modem lasts etc so that's maybe $49/month.

In my area, I can get bare bones POTS w/long distance for $25/mo but you need to pay more than Comcast for installation and fees are a little higher so you are probably looking at $30-35.

If you can live without caller id and other extras and you are in a Verizon area, the $25 is a better deal but if you want extras, Comcast is a better deal.

I had tons of problems with CDV and they eventually gave up trying to fix garbled and dropped calls while I was downloading so they installed a second modem and the problem went away but it was hell getting it fixed and getting Comcast to remove the cee they charged for service calls.

OTOH, every so often Verizon used to bill me for some unordered extra and then billed me $5 to remove the unordered extra.

The only reason I do not go with Vonage is I am afraid I will have the same call quality problem while I am downloading from the Interent.



JJJohnson

join:2001-08-25
Fort Collins, CO

said by TheBigCheese:

I had tons of problems with CDV and they eventually gave up trying to fix garbled and dropped calls while I was downloading so they installed a second modem and the problem went away but it was hell getting it fixed and getting Comcast to remove the cee they charged for service calls.

Thanks. What does the setup look like with a 'second modem', and which hardware models does yours use? An eMTA plus a standard cable modem? If so, I assume the eMTA is then used only for voice and the second modem for internet.