Topic 'Re: Anyone using the VDV21 adapter (aka V-Portal)?' in forum 'Vonage' - dslreports.com

Re: Anyone using the VDV21 adapter (aka V-Portal)?

Tue, 13 Mar 2012 13:32:13 EDT

treichhart posted : toro tell me how you plan on doing this?

Re: Anyone using the VDV21 adapter (aka V-Portal)?

Tue, 13 Mar 2012 13:27:16 EDT

toro posted : For testing an unlocking procedure on the all available firmware versions.

Re: Anyone using the VDV21 adapter (aka V-Portal)?

Mon, 12 Mar 2012 12:51:13 EDT

treichhart posted : May I ask why you need this for?

Re: Anyone using the VDV21 adapter (aka V-Portal)?

Mon, 12 Mar 2012 12:50:13 EDT

toro posted : Thanks everyone.

Re: Anyone using the VDV21 adapter (aka V-Portal)?

Mon, 12 Mar 2012 12:45:20 EDT

treichhart posted : mine is showing: Software Version: 3.2.9-0.6.1

Re: Anyone using the VDV21 adapter (aka V-Portal)?

Mon, 12 Mar 2012 11:46:15 EDT

anon posted : fwiw,
i have a vd-22 and this is my info

Your Vonage Phone Adapter is a dual line voice adapter with single port router.
Device Description:1 port residential gatewayHardware Version:115Software Version:3.2.9-0.6.1

Re: Anyone using the VDV21 adapter (aka V-Portal)?

Mon, 12 Mar 2012 10:26:17 EDT

efrem posted :

said by toro:

Is anyone here a current customer of Vonage and using the VDV21 adapter ?
Could you please check and tell me the current firmware version of your adapter (can be done from the LCD screen under System -> Device Info) ?

Mine shows 3.2.9_0.6.1

Re: Anyone using the VDV21 adapter (aka V-Portal)?

Sun, 11 Mar 2012 12:37:49 EDT

toro posted : That used to be the case in the past but it's no longer correct. Nowethey get updated only if they are under an active account.

Re: Anyone using the VDV21 adapter (aka V-Portal)?

Sun, 11 Mar 2012 12:33:05 EDT

NetFixer posted :

said by toro:

Thanks, but I am not a Vonage customer. Just trying to find out what is their newest firmware for that adapter model.

My experience with other Vonage adapters is that if you connect them to the internet, the adapter will make a connection to the Vonage server, and if a newer firmware version is available, it will be automatically installed. This happens whether that adapter is registered to a Vonage account or not. It may not happen as soon as the connection is made, but it should happen.

Of course the above scenario assumes that the device still has unaltered Vonage firmware, and a Vonage config loaded. If you have found a way to modify your adapter to work with some other VoIP service, than none of that will happen.
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.

Re: Anyone using the VDV21 adapter (aka V-Portal)?

Sun, 11 Mar 2012 07:57:18 EDT

toro posted : Thanks, but I am not a Vonage customer. Just trying to find out what is their newest firmware for that adapter model.

Re: Anyone using the VDV21 adapter (aka V-Portal)?

Sat, 10 Mar 2012 21:40:44 EDT

NetFixer posted :

said by toro:

I don't use that particular adapter, but Vonage is usually quite good at pushing the current firmware to all adapters automatically. You should be able to call Vonage support and verify the current firmware version for that adapter.

I have in the past had adapters that would repeatedly try to automatically upgrade their firmware, but would consistently fail. In those cases, a call to Vonage support to request a manual firmware push has worked for me. A tier one CSR can't do it, but in the past, I have not had any problems with placing the request and having that request bumped to tier two support who would do a manual push in order to get my adapter running the current firmware. I have also been able to get a firmware downgrade when a new firmware seemed to be causing problems.

I may often complain about Vonage's business practices, but their actual phone service (and once you get past the tier one script readers) their tech support has always worked well for me (I am assuming that you asked this question because you are having a problem, and it is not just idle curiosity).
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.

Anyone using the VDV21 adapter (aka V-Portal)?

Sat, 10 Mar 2012 15:56:34 EDT

toro posted : Is anyone here a current customer of Vonage and using the VDV21 adapter ?
Could you please check and tell me the current firmware version of your adapter (can be done from the LCD screen under System -> Device Info) ?
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