said by Andrew_D28:Honestly I might just switch to a comparable Uverse plan, since according to the tech, the box for the service is on our apartment's property and not some distance away.
If you're having dsl issues now and its giving you a headache, wait till you get Uverse and you'll be pulling your hair.
Uverse is just another flavor of dsl which has distance limitations as well.
When the tech said, the box is in your apartment, he meant incoming connections from att are within the complex, which is really should be the case.
What you need to know is how NEAR are you from the CO or central office, as this is where dsl signals start from, passed on to dslam's, terminal remotes etc. to reach you, the customer.