I called today to inquire about the express service tier, newly launched in Miami Beach. According to this link »www.atlanticbb.com/miami/wfExpre ··· &page=32
, the monthly cost is $44.95. I'm currently paying $39.95 for one year of 12Mbps service as part of a new subscriber promotion.
The lady on the phone told me that the $44.95 price was only for NEW subscribers, and that as I already had one promotional price I wasn't eligible for another promotional price. She instead wanted to charge me $54.95 / month, which is too rich for my blood.
Kind of crazy--has anyone else had similar experiences?