I called today to get an update on the upgrades my area should be getting, they've said they were coming for over a year now, yet when I called the main support number they asked around and had no record of any upgrades coming... lol
That is terrible, they must have missed your area. I am very happy with the upgrade they have provided in our area. I am hoping they will cut my speed back even more. I am thrilled we are getting closer to dial-up. I just can't wait until we surpass satellite.