dslreports logo
site
    All Forums Hot Topics Gallery
spc
Search Topic:
uniqs
3770
share rss forum feed


NRHM

@rogers.com

[Express] Is Rogers throttling Youtube videos?

I quite often have issues with Youtube videos, especially during the evening. Less popular video streaming services play just fine.

I'm starting to suspect that Rogers is behind this as it seems to happen on all the computers in my house and the same videos work just fine if I ask friends of mine online to try them.



Paolo
Mr. Wireless

join:2004-05-29
canada

nope no problems here



bfksc
Unlimited on Distributel

join:2011-11-22
Toronto, ON
reply to NRHM

said by NRHM :

I quite often have issues with Youtube videos, especially during the evening. Less popular video streaming services play just fine.

I'm starting to suspect that Rogers is behind this as it seems to happen on all the computers in my house and the same videos work just fine if I ask friends of mine online to try them.

I had problems with YouTube when using Rogers, lots of pauses and buffering. Now that I'm on Distributel, YouTube is much faster. I blame Rogers for slowing content because they're a content provider themselves (Netflix was useless on Rogers due to low caps and poor throughput).


jmck
formerly 'shaded'

join:2010-10-02
Ottawa, ON

ya, that must be it...


Rayson

join:2004-01-01
Canada
reply to NRHM

said by NRHM :

I'm starting to suspect that Rogers is behind this as it seems to happen on all the computers in my house and the same videos work just fine if I ask friends of mine online to try them.

Note that there is a YouTube caching server on the Rogers network - if that server is overloaded (like Rogers' DNS server?), then you will get very bad YouTube playback performance.

Rayson

=================================
Open Grid Scheduler / Grid Engine
»gridscheduler.sourceforge.net/


TLS2000
Crazy Canuck
Premium
join:2004-02-24
Mississauga, ON
Reviews:
·TekSavvy Cable
·Rogers Hi-Speed
reply to NRHM

Like Rayson said above. Rogers has a caching server for Youtube and it's quite often overloaded. I've had major issues with Youtube videos on Rogers. Rogers doesn't really care either because people will just blame Youtube if videos from other sites play fine.
--
Tom


JAC70

join:2008-10-20
canada
reply to NRHM

Wouldn't using 3rd party DNS avoid the Rogers caching server? I have the same speed issues, and I don't use Rogers DNS.


Rayson

join:2004-01-01
Canada

said by JAC70:

Wouldn't using 3rd party DNS avoid the Rogers caching server? I have the same speed issues, and I don't use Rogers DNS.

I use Google's 8.8.8.8 as well - I believe the caching logic is embedded in YouTube (and the HTML page is fetched from YouTube), but the actual video is served from the caching server.

biznatch11

join:2004-11-21
London, ON
reply to bfksc

said by bfksc:

I had problems with YouTube when using Rogers, lots of pauses and buffering. Now that I'm on Distributel, YouTube is much faster. I blame Rogers for slowing content because they're a content provider themselves (Netflix was useless on Rogers due to low caps and poor throughput).

I have Netflix on Rogers Extreme and have no problems at all. I watch on average several hours a day of Netflix or other streaming video.


jmck
formerly 'shaded'

join:2010-10-02
Ottawa, ON
reply to Rayson

way too many people use 8.8.8.8 DNS server from google so you will likely get way worse browsing performance overall since CDNs use your DNS geolocation to determine where you're located.


Rayson

join:2004-01-01
Canada

said by jmck:

way too many people use 8.8.8.8 DNS server from google so you will likely get way worse browsing performance overall since CDNs use your DNS geolocation to determine where you're located.

Shouldn't be a big issue - I don't think most sites I deal with sit on CDNs. We usually connect to some frontend web servers that redirect the traffic to the CDNs. But then it is just me - I just need a stable connection so that I can check email and upload code to the web (and cloud computing for everything...)


elwoodblues
Elwood Blues
Premium
join:2006-08-30
Somewhere in
kudos:2
Reviews:
·VMedia
reply to jmck

said by jmck:

way too many people use 8.8.8.8 DNS server from google so you will likely get way worse browsing performance overall since CDNs use your DNS geolocation to determine where you're located.

I use Level 3 for my primary (4.2.2.x) and if I'm using IE and see "Canadian" ads (since there is no adblocking software) so I don't think they are using DNS, but rather your IP.
--
No, I didn't. Honest... I ran out of gas. I... I had a flat tire. I didn't have enough money for cab fare. My tux didn't come back from the cleaners. An old friend came in from out of town. Someone stole my car. There was an earthquake.......


yyzlhr

@rogers.com
reply to NRHM

Yep, I'm having major issues with youtube. I know its youtube specifically because 1080p videos in Vimeo are fully buffered within a minute whereas some low quality stuff on youtube refuses to load.



jmck
formerly 'shaded'

join:2010-10-02
Ottawa, ON
reply to elwoodblues

the big CDNs use your DNS's location to determine where you are so they can feed you the proper IPs the nearest server. showing ads on a page is quite different than CDN geolocation.



yyzlhr

@rogers.com

Just spoke to their online chat technical support for fun as I knew it would go no where. I let the guy take control of my computer and he tested several youtube video, many of which completely stopped buffering after a few seconds and I even showed him the activity log in my browser that clearly shows that the video originates from some sort of server that is run by Rogers. He was completely stumped and just kept reiterating that Rogers does not cache youtube videos. Sigh...


aereolis

join:2003-06-12
Brampton, ON

said by yyzlhr :

Just spoke to their online chat technical support for fun as I knew it would go no where. I let the guy take control of my computer and he tested several youtube video, many of which completely stopped buffering after a few seconds and I even showed him the activity log in my browser that clearly shows that the video originates from some sort of server that is run by Rogers. He was completely stumped and just kept reiterating that Rogers does not cache youtube videos. Sigh...

This was all covered in a post on the teksavvy forum a few weeks ago. Without looking at much of anything, it's probably because you aern't using your internet providers dns, thus youtube videos don't go to the google cache at rogers. I believe even 4.4.4.4 & 8.8.8.8 may not work properly. Try changing your dns settings to use the ip address for your router, and release/renew your ip address to get the new dns. I had the problem and I was using a google ip if i remember correctly....
--
Hello