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Guest chris


[CT] Slow download good upload speeds

For the last few months I have had very slow download speeds at home on multiple computer and wireless and direct connection cox preferred plan. Cox says it fine and says it may be my house and would charge as such if the came out and found it;s not their problem. So here is what I have
Mototrola surfboad
Frequency 855000000 Hz
Signal To Noise Ratio 34.3 dB
Power Level -11.5 dBmV

Upstream Value
Channel ID 3
Frequency 33600000 Hz
Power 44.2 dBmV
And there is also the typical error log.
2012-03-18 21:45:14 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2012-03-18 19:16:08 5-Warning D103.0 DHCP RENEW WARNING - Field invalid in response
2012-03-14 19:16:14 6-Notice I401.0 TLV-11 - unrecognized OID
2012-03-14 19:16:08 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2012-03-14 19:15:59 3-Critical R002.0 No Ranging Response received - T3 time-out (US 3)
2012-03-14 19:15:45 6-Notice M572.0 T4 No Station Maint Timeout - Reinitialize MAC...
2012-03-14 19:15:45 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2012-03-14 19:15:12 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
looks like this going back as far as the log goes.

Running speed test.net and a few others I seem to be stuck at .8 to 1.6 download and 1.8 to 3.5 upload. Sometimes its a little better in the AM but still crappy.
Wondering if the modem is the issue (it's at least 6 years old.)
Thanks for any help


Phoenix, AZ
downstream levels are bad,you should be between +10 and -10 closer to 0 the better, if you got any splitters try bypassing them