Company Forums » Companies beginning with S » Start Communications > 30 day notice given to Cogeco today, patiently waiting...

30 day notice given to Cogeco today, patiently waiting...

I pray my day comes soon.

reply to Gone
Same. My dsl gets cut off mid-April

reply to Gone
Order In.

reply to Gone
 
MY GOUGEco is due to shut off at end of April Fools' Day, though I have arranged that I can extend it if call in a few days ahead and pay them prorated for whatever extra time I figure to need.

My modem return box is present and accounted for.

reply to Gone
I'm really interested in this, I still have a 6 month contract with Cogeco as I'm on their Business Starter. I wonder if I go on a massive newsgroup downloading spree going over terabytes if they'll give me the boot without having to pay the $75 cancellation fee.
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I love fish sticks. I love putting fish sticks in my mouth.

Give it a shot! Set some sort of record.

reply to Gixxer
The whole reason I did not sign a contract for the business plan when I switched is because I knew one way or another TPIA was down the pipe and didn't want to be on the hook for a termination fee when it came.

Having said that, it looks like I chose wisely.

 
Choosing GOUGEco's 30/2 plan also left me without a contract as they did not offer one for that tier at the time.

So for me, it's a clean break, as it were.

An interesting side-effect of that choice is paraphrased below :

Hell, when I was talking to the guy when I was switching to business, I specifically told him the whole reason I won't go on contract is because of TPIA. He more or less said something along the lines of 'I don't blame you'

reply to Gone
Hmm, it looks like I'm actually 3 months into another term, but I did call Cogeco and they're willing to take me out of the contract at any time without penalty.

After looking at the plans, I thought it would be 30/1 @ $49.99 but I guess that's Rogers and Cogeco is 20/1.5 @ $49.99. Doesn't really seem to practical for me to switch right now as I'm on Cogeco's Business Starter advertised at 10/.640 though I'm getting more like 12/1. Even though the cap is 120GB, I've been doing 150/200/300/500+GB some months since the cap isn't enforced.

I'm paying $62 taxes in with Cogeco and I'd be paying $56 taxes in with START +$5 / month for the modem or +$115 flat. Doesn't seem like it's worth it for me right now since it's only an additional 8mbits give or take. When/if the tier becomes 30/1+ for $49.99, I'll defiantly sign up, but as it stands I'll sit on the side lines for a bit longer.
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I love fish sticks. I love putting fish sticks in my mouth.

I never got anything faster than 10Mbit down and 640kbit up on Business Starter.

With Business Starter I pay $65/month - remember, no contract - and with Start I'll be paying $55/month if I rent the modem. A savings of $10/month for service twice as fast.

did Cogeco even try to retain you ?

Nope.

reply to Stewy

reply to Gone

They tried desperately to retain us when we cancelled our TV months ago. But Internet? Nope.

When we cancelled they didn't even ask why or where we're going. For all they knew I was switching to Bell.

Thing is - and as I have said in the past - with how shitty things are turning on the customer side, it's only reasonable to believe that things are even worse on the internal employee side. For all we know the lack of any effort to keep customers has less to do with Cogeco policy and more to do with staff who realize how crappy things are turning and have no drive to entice customers to stay when they would probably do the same.