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niclic
Premium
join:2008-12-13
Ajax, ON
reply to TSI Martin

Re: For those who are on 16 profile, what's your actual speed?

Thanks Martin. That's good to hear.


zorxd

join:2010-02-05
Quebec, QC
Reviews:
·Acanac
reply to TSI Paul

said by TSI Paul:

Does that mean Teksavvy will now open tickets where reasonable for 19 meg for 16 meg plan and 14 for 12?

Kind of a case by case basis.

Paul

Can you confirm that for someone with good stats the optimize button indeed gives a 19.4 Mbps profile on the 16 Mbps plan?


TSI Paul
Business Services Rep
Premium
join:2009-09-28
Chatham, ON
kudos:4

I've had it happen yes.

Paul


zorxd

join:2010-02-05
Quebec, QC

Thanks, nice to see Bell does not screw us on that one.


W16

join:2006-08-25
Oshawa, ON
Reviews:
·Bell Sympatico
reply to ethelstan

Supposed to be changed from 12M to 16M today...here's my test:






Usually get just under the 12M that I pay for - seems someone has slowed me down. Will wait until tomorrow before opening another ticket.

I. Hate. Bell.

Edit: Added ping test


TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33

Hey W16 See Profile,

Here are your current line stats.

Last State Change: 03/30 04:27:02 (Uptime: 28800)
Line Profile: al1_d16320-5056_u800-256
Sync Rate: d16319.0/u798.0 kbps
RCO: d82.0/u69.0%
Noise Margin: d6.0/u15.0 dB
Power: d20.0/u12.0 dB
Attenuation: d22.0/u8.0 dB
Block Count: d413413184.0/u16683968.0

You should be able to get better results for your speed tests.
--
TSI Martin (Escalations) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )


W16

join:2006-08-25
Oshawa, ON
Reviews:
·Bell Sympatico

Thanks Martin

Here's my updated speed tests:






Not that great, but better than before. I was hoping to see at least 15...these are pretty terrible speeds when compared to what others are posting in this thread.

Ah well, any idea when Teksavvy will start reselling Cogeco in my area?


TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33

Do keep in mind that your official activation date is the 30th. Order is still assigned, so there still may be an improvement.

Martin
--
TSI Martin (Escalations) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )


W16

join:2006-08-25
Oshawa, ON

1 edit

There's always hope, right?

Will update in a bit.

Edit:

Just checked speed, back around 3Meg. Maybe someone is working on the line?


kovy

join:2009-03-26
kudos:8
reply to TSI Martin

said by TSI Martin:

Hey W16 See Profile,

Here are your current line stats.

Last State Change: 03/30 04:27:02 (Uptime: 28800)
Line Profile: al1_d16320-5056_u800-256
Sync Rate: d16319.0/u798.0 kbps
RCO: d82.0/u69.0%
Noise Margin: d6.0/u15.0 dB
Power: d20.0/u12.0 dB
Attenuation: d22.0/u8.0 dB
Block Count: d413413184.0/u16683968.0

You should be able to get better results for your speed tests.

Noise margin of 6db is not that great... unless you reversed upload stats to download lol.

W16

join:2006-08-25
Oshawa, ON

And, a day later:



Edit: To be fair, the speeds were around 13M earlier today. Don't know why I'm fluctuating.


W16

join:2006-08-25
Oshawa, ON

Last one:



Mike2009

join:2009-01-13
Ottawa, ON
kudos:3

Why are you doing flash speed tests? Try a java speed test and see what the results look like.

»speed.caneris.com/



JohnInMTL

join:2010-07-14
Dollard-Des-Ormeaux, QC
reply to ethelstan




Seems appropriate


nitzguy
Premium
join:2002-07-11
Sudbury, ON
reply to ethelstan

»www.speedtest.net/result/1870021860.png

Unfortunately I'm stuck with 16320/799 profile...

Its got me contemplating whether to move down to DSL 12...even if I have to eat the $25 charge...I'd make it back in 6 months...because its not worth it for 1 extra meg of download in my real world tests...


W16

join:2006-08-25
Oshawa, ON
Reviews:
·Bell Sympatico

said by nitzguy:

Its got me contemplating whether to move down to DSL 12...

I'm thinking the same thing.

netgear3700

join:2009-10-02
toronto,ON




somehow i am on 19 profile but download speed is only 16.18m/s.

kovy

join:2009-03-26
kudos:8

said by netgear3700:

[att=1]

somehow i am on 19 profile but download speed is only 16.18m/s.

yeah... losing about 15% with overhead... which is why your on a 19mbps profile, so you can get your 16mbps real speed.


dillyhammer
START me up
Premium
join:2010-01-09
Scarborough, ON
kudos:10
Reviews:
·WIND Mobile
·Start Communicat..
reply to netgear3700

said by netgear3700:

[att=1]
somehow i am on 19 profile but download speed is only 16.18m/s.

About what I'm getting and I'm quite happy about it.



Mike
--
Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Make The Switch - »openmedia.ca/switch

gruntlord6

join:2010-06-10
Barrie, ON
reply to netgear3700

said by netgear3700:

[att=1]

somehow i am on 19 profile but download speed is only 16.18m/s.

I wish I was on that lol, im on 16 getting 14mbps

ethelstan

join:2010-11-05
kudos:1

1 edit
reply to ethelstan

Ok, follow up few weeks after my profile is synced to 19/0.7



I'm still getting 10-14 .. speed fluctuates a lot .. I don't know what the heck is happening.

Location is Brampton, ON


ethelstan

join:2010-11-05
kudos:1
reply to ethelstan

2am in the morning and results looking good:

/a


ethelstan

join:2010-11-05
kudos:1
reply to ethelstan

After a week of crazy roller coaster, speed seems to stabilize at 16ish today.



dan991199

join:2007-10-01
St Catharines, ON
reply to ethelstan


line stats after FW update
Just upgraded my FW on my 516 here are my line stats:
hoping they are good enough to be added to the 19Mbit profile? hopefully a TSI employee can chime in on this for me


TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33

Noise margin looks high enough. Although, the tool isn't showing the RCO, so we may need to pull the stats on our end. If you could post in the »TekSavvy Direct forum, we could get the stats for you.

Regards,
Martin
--
TSI Martin (Escalations) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )


dan991199

join:2007-10-01
St Catharines, ON

posted. thanks martin


Cpuroast

join:2000-07-23
canada

Hi Martin,

I got bumped from 16M/824 to 19M/824 profile last Thursday(April 5th) without even asking. Speed was nice and fast, connection was stable.

Today(April 10th) it went back down to 16M profile. Just curious what happened and if it's possible to get the line restored to the 19M profile. Getting a taste of real 16Mbit only to have it taken from you a few days later isn't fun.

I posted my details in the direct forum.

Thanks in advance.



TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33

I've replied to your direct forum thread.


swiftex

join:2008-05-10
Toronto, ON
kudos:1
reply to TSI Martin

said by TSI Martin:

said by mshdpotatoes:

you can demand the correct overhead adjust profile because Bell

I searched that CRTC document and couldn't find that the Overhead had to be covered.

But,

Nowhere does it say "less the overhead";

Arguments run both ways...

gruntlord6

join:2010-06-10
Barrie, ON
reply to ethelstan

Weird, now I am suddenly on the higher profile: »www.speedtest.net/result/1890855802.png