[Line Problem] Speed drop, horrible connection stability.
Hello, I'm very frustrated and I fear calling At&t because the last time I did this I was treated poorly, given the ring around, and had to sit through techs contradicting each other to get my dsl running after a move.
Well everything was fine from January til now. This last week my dsl speeds have dropped tremendously and my line cannot keep sync.
I have the Elite 6mb Package. My line was able to hold this speed quite fine for months.
I have a 2wire 2701HG-B Gateway. It is the only device connected to the phone jack. All phones and filters have been disconnected. The 2wire has been repeatedly reset, power cycled, and moved away from electrical sources like computers, speakers, and so on.
A week ago I noticed my speed dropped by half. Last night it dropped to 350 kbps.
It is currently sitting at 640 kbps. The 2wire reports 'Impulse Noise Comp. Tones: 80 Suspicious - impulse noise detected'.
My 2wire statistics say:
DSL Line (Wire Pair): Line 1 (inner pair)
Downstream Rate Cap: 6016 kbps
Downstream Atten. at 300kHz: 43.0 dB
Uncancelled Echo: -13.9 dB Ok
VCXO Frequency Offset: -34.6 ppm Ok
Final Rx Gain: 22.4 dB Ok
Impulse Noise Comp. Tones: 80 Suspicious - impulse noise detected
Excessive Impulse Noise: 0 Ok
Impulse noise protection: 0.00
Delay of latency path: 0.25 ms
DSL Down Up
Current Rate: 640 kbs 768 kbs
Max Rate: 1996 kbs 1000 kbs
Current Noise Margin: 18.0 dB 13.0 dB
Current Attenuation: 46.0 dB 29.0 dB
Current Output Power: 14.6 dBm 11.9 dBm
Any help would be appreciated..