openbox9Premium
join:2004-01-26
japan
kudos:2 | reply to gballer
Re: So Each individual customer before they pay their bill? |
|
 VanPremium
join:2009-07-08
New Orleans, LA | said by openbox9:Each individual customer before they pay their bill?
How would a consumer know if what the meter says is correct?
My parents and friends would not have even the SLIGHTEST clue how much they use per month |
|
 espaethDigital PlumberPremium,MVM
join:2001-04-21
Minneapolis, MN
kudos:2
 ·Vitelity VOIP
| said by Van:How would a consumer know if what the meter says is correct? Most people couldn't estimate how many kilowatt hours their air conditioner uses in the summer, but they know when their bill is off.
said by Van:My parents and friends would not have even the SLIGHTEST clue how much they use per month I bet they'd figure it out if they had a financial incentive to do so. |
|
nmlobo
join:2002-11-02
Yorktown, VA | reply to Van
How does anyone know if what their electric, gas, or water meter reads is correct? They have to accept the word of the company, right? |
|
openbox9Premium
join:2004-01-26
japan
kudos:2 | reply to Van
said by Van:How would a consumer know if what the meter says is correct? A consumer could always implement their own method of monitoring bandwidth usage and assume some responsibility.said by Van:My parents and friends would not have even the SLIGHTEST clue how much they use per month I bet if they start paying by the byte, they might be interested in learning about their usage  |
|
VanPremium
join:2009-07-08
New Orleans, LA | reply to espaeth
said by espaeth:Most people couldn't estimate how many kilowatt hours their air conditioner uses in the summer, but they know when their bill is off.
I am not sure what exactly this point means anything other than how absurd it is to expect consumers to know whether their bill is correct or not.
said by Van:My parents and friends would not have even the SLIGHTEST clue how much they use per month I bet they'd figure it out if they had a financial incentive to do so. Ah, so on top of the bill we pay for the over-priced, under-performing service....we are now being told that the company has little to no incentive to actually bill consumers correctly because frankly, it is the consumers fault for not GUESSING correctly whether their bill is correct or not?
Is that it? |
|
VanPremium
join:2009-07-08
New Orleans, LA | reply to openbox9
said by openbox9:A consumer could always implement their own method of monitoring bandwidth usage and assume some responsibility.
So the consumer must accept responsibility for the unreliable, incorrect meter that the ISP's forced on them?
I mean, the stupidity in that logic is really astounding |
|
espaethDigital PlumberPremium,MVM
join:2001-04-21
Minneapolis, MN
kudos:2 Reviews:
·Vitelity VOIP
| reply to Van
said by Van:said by espaeth:said by Van:My parents and friends would not have even the SLIGHTEST clue how much they use per month I bet they'd figure it out if they had a financial incentive to do so. Ah, so on top of the bill we pay for the over-priced, under-performing service....we are now being told that the company has little to no incentive to actually bill consumers correctly because frankly, it is the consumers fault for not GUESSING correctly whether their bill is correct or not? Is that it? That's one possible way of completely misinterpreting what I said, yes. |
|
VanPremium
join:2009-07-08
New Orleans, LA | said by espaeth:That's one possible way of completely misinterpreting what I said, yes.
What exactly did I misinterpret? |
|
openbox9Premium
join:2004-01-26
japan
kudos:2 | reply to Van
No, the consumer needs to assume responsibility for their actions. If the action is moving bits around on a metered connection, then it is in their best interest to know what they're doing. If they're ignorant of what a bit is, then they might want to educate themselves a little. said by Van:I mean, the stupidity in that logic is really astounding I'm honestly dumbfounded that you are unwilling to accept that numerous mechanisms exist for consumers to monitor their bandwidth usage. |
|
VanPremium
join:2009-07-08
New Orleans, LA | said by openbox9:I'm honestly dumbfounded that you are unwilling to accept that numerous mechanisms exist for consumers to monitor their bandwidth usage.
I am dumbfounded that you ignore the fact that the ISP's are simply shoving out meters that have little to no reliability and then passing off the reliability to the consumers....And this idea of the consumer needing to spend time or money on DOUBLE CHECKING the data....again, is a level of stupidity that astounds me. YOU are not stupid...the logic is |
|
openbox9Premium
join:2004-01-26
japan
kudos:2 | said by Van:I am dumbfounded that you ignore the fact that the ISP's are simply shoving out meters that have little to no reliability and then passing off the reliability to the consumers.... I'm not ignoring that at all, and in fact I'm suggesting that consumers need to assume some responsibility for their actions given the questionable accuracy of these meters.
Blunt truth...nobody is going to take care of you except for you. Unfortunately, I'm continuously reminded of this simple little lesson. |
|
| So Cox should just be able to make up whatever charges they want and bill you with no oversight?
I'm not excusing stupid customers, but there's tons of those who use the internet and can't tell you the difference between MB and Mb.
Close to you, Verizon will be laughing all the way to the bank when Cox catches people in this trap. With their lower speed plans, they will get people in overage fees. And FiOS installs will go through the roof.
In areas of competition, send Cox a message. CANCEL! Run away as fast as you can! Hit them the only place it can hurt, their wallet. You can't nickel and dime the customers you ran away to other companies. |
|
openbox9Premium
join:2004-01-26
japan
kudos:2 | said by osravens:So Cox should just be able to make up whatever charges they want and bill you with no oversight? Do you not look at your bill before paying it? |
|
|
|
| Ever heard of AutoPay? Why do you think so many companies push that?
It's because stupid customers will just write the check or pay the credit card interest and never notice anything different.
ISP's can't have it both ways. They can't have meters and not be regulated. Of course, regulation is the evil word in this country, unless they're regulations bought and paid for by the industries themselves. |
|
openbox9Premium
join:2004-01-26
japan
kudos:2 | said by osravens:Ever heard of AutoPay? Why do you think so many companies push that? Yes, and I use it in several situations. I also review my bills at least a week prior to payments being pulled. |
|
