said by PRIUS:
Moving forward, I would like to know if the RCA Thomson DCM475 modem that Distributel sells for $99.95 is wireless (modem with router all in one), such as the purchased SMC G gateway wireless home networking Modem I bought from Rogers?
*Does Distributel sell cable wireless modems?
*Will the SMC G gateway wireless modem I bought from Rogers work on Distributel's system?
Sorry to read about your difficulties with the CSR.
Re: your modem questions.
The DCM475 is just a modem. It does not have a built-in router.
If you own your current router and it is currently operating on Rogers, you should be able to use it with Distributel. I brought my Motorola SB5100 modem over when I switched.
One word of warning, don't schedule the changeover for a weekend. Mine was scheduled for a Saturday. On Saturday morning my Rogers service stops working and despite many calls to their tech support, they couldn't do anything for me until Monday. If I were you, I would schedule the switch for a Monday or Tuesday. Problems are resolved much quicker during regular business hours.