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idkmark

join:2012-03-27
Smyrna, TN

Power off alarm-no power loss

Randomly get a power off alarm on my Uverse i3812viNid, 2Wire ,white box power supply, with no apparent power loss on the outlet unit is plugged into-first unit was worse 2nd unit has changed from constant to random.

Tried to disable audio alarm via gateway.2wire.net but my password from the sticker will not work.

1. Disabling the alarm removes the annoyance but does it fix my problem?
2. What can I do to be rid of the random power off alarm even though there is no power interuption?
3. If necessary how do I deal with the password not working?


wayjac
Premium,MVM
join:2001-12-22
Indy
kudos:1
You should call uverse tech support for your issue

bbear2
Premium
join:2003-10-06
94045
kudos:5
reply to idkmark
Are you sure there are no loose power connections? Wiggle all the wires and see if you can inject the error condition.