said by ilikeme:said by etaadmin:I wonder the timing of this, is at&t expecting mass defections to other carriers? The 'benefit' of being a long time customer is just smoke and mirrors with no real value.
The 'long term' at&t customers I know are at&t employees and their families.
We have had At&t since 2000 when it was Houston Cellular and all throughout Cingular. None of us are At&t employees or ever have been, we have just not had a need to switch.
I have been with them prior to that when it was SWB. We have. It generally needed to switch but the unlimited data throttling and what seems like the total disregard is what is making us look to Verizon..