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Hall
Premium,MVM
join:2000-04-28
Germantown, OH
kudos:2

[Word] Page # in footer doesn't update

I have a document, actually many of them, with "page x of x" in the footer. I also have the "Different than first page" option checked, though it's mainly the header that differs.

Anyway, when I open the document, the first page reads "Page 1 of 1". Page 2 reads "Page 2 of 9" -- the proper value. Oddly, when I change the zoom from 100% to 125% or 75% (any change), it updates. If I edit the header/footer - can in fact do nothing, just open the edit dialog - it updates.

Problem is when I save it and re-open, it reverts back to "Page 1 of 1". On more than one occasion, I've opened it and PDF'd it and didn't catch the error. I've also sent the document to customers like that.... 99% could care less of course, but others might think we're careless or sloppy.

Anyone ever seen this ? I'm running Office 2008. I won't mention the operating system else this thread will get moved. IMO, this is an application issue, not an operating system one.



Cudni
La Merma - Vigilado
Premium,MVM
join:2003-12-20
Someshire
kudos:13

If you don't zoom in/out and edit, does happen still? Do you have 2 headers? In 3nd para, didn't understand what reverts to page 1 of 1 that is what it should say according to para 2

Cudni
--
"what we know we know the same, what we don't know, we don't know it differently."
Help yourself so God can help you.
Microsoft MVP, 2006 - 2011/12



Irish Shark
Play Like A Champion Today
Premium,MVM
join:2000-07-29
Las Vegas, NV
kudos:4
reply to Hall

When you zoom in/out the number of pages change. Zoom in and see if the last page is now more than the page count in the document viewed at 100% or actual size.
--
"You can observe a lot by watching". Yogi Berra



Hall
Premium,MVM
join:2000-04-28
Germantown, OH
kudos:2
reply to Cudni

said by Cudni:

If you don't zoom in/out and edit, does happen still? Do you have 2 headers? In 3nd para, didn't understand what reverts to page 1 of 1 that is what it should say according to para 2

If I don't zoom in/out, it remains "wrong". Problem is two-fold: 1) Why doesn't the proper page count stick when saving and closing ? 2) How/why does something like changing the view zoom trigger it to update ?

What I said in the 3rd paragraph is it's a 9-page document, but page one reads "1 of 1", page 2 reads "2 of 9", page 3 reads "3 of 9", and so on. All of the pages show the correct count except for the first one. If I FORCE it to update and read "1 of 9" and save/close the document, when I re-open it, it's back to reading "1 of 1".


Hall
Premium,MVM
join:2000-04-28
Germantown, OH
kudos:2
reply to Irish Shark

said by Irish Shark:

When you zoom in/out the number of pages change.

No it doesn't


JohnInSJ
Premium
join:2003-09-22
Aptos, CA
reply to Hall

Maybe some of the hints here will help?

»cybertext.wordpress.com/2008/01/···footers/
--
My place : »www.schettino.us



Zupe
Premium,MVM
join:2001-11-29
New York, NY
reply to Hall

Anything here help? »word.mvps.org/FAQs/AppErrors/PageXofY.htm



Hall
Premium,MVM
join:2000-04-28
Germantown, OH
kudos:2

I will look into those closer tomorrow. Sad that the issue has been common since Office '97 and still not resolved... Then they fix it in a service pack but apparently re-introduce it in later full upates !


towerdave

join:2002-01-16
O Fallon, IL
reply to Hall

How does it show in Print Preview?

TD



Hall
Premium,MVM
join:2000-04-28
Germantown, OH
kudos:2

It updates properly when viewed in Print Preview. I believe that is one of the suggested "fixes". Oddly though, when I close the preview, it's back to "1 of 1" :-(

^^^ Just went back and forth to get screenshots and the 2nd time, it does update...


Normal



In Print Preview mode


Hall
Premium,MVM
join:2000-04-28
Germantown, OH
kudos:2
reply to Hall

Open this and the first page should read "1 of 1" in the footer. You'll see it's a 4-page document. There are a variety of things that will force it to update, but that's not my point or concern. I really want it to read the correct count when I open it, not have to remember "make sure the stupid page count is right before printing".

downloadTechnical-re···lank.doc 185860 bytes
(Technical-report-03062012-blank.doc.zip)

towerdave

join:2002-01-16
O Fallon, IL

said by Hall:

Open this and the first page should read "1 of 1" in the footer. You'll see it's a 4-page document. There are a variety of things that will force it to update, but that's not my point or concern. I really want it to read the correct count when I open it, not have to remember "make sure the stupid page count is right before printing".

[att=1]

On Win7 64 Bit, Office 2010, it shows Page 1 of 4 on opening.

TD


Hall
Premium,MVM
join:2000-04-28
Germantown, OH
kudos:2

Maybe it's handled better in 2010... or are you joking with me. I do hope someone with 2008 or older can try it and confirm the behavior though.


towerdave

join:2002-01-16
O Fallon, IL

said by Hall:

Maybe it's handled better in 2010... or are you joking with me. I do hope someone with 2008 or older can try it and confirm the behavior though.

Not joking, it's working in 2010. Just tried it on an XP 32-bit machine with Office 2007 and it shows Page 1 of 1.

TD


Hall
Premium,MVM
join:2000-04-28
Germantown, OH
kudos:2

said by towerdave:

Just tried it on an XP 32-bit machine with Office 2007 and it shows Page 1 of 1.

Thank you, at least I know I'm not crazy