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EdMulock
2,173,000 cobblestones

join:2001-12-22
Darien, CT

[help] OptiMum App broken

Optimum App not working. ipad or Ipod Touch
No live TV. Error message: You must be connected to your home network and signed in to watch Live TV

Worked fine for weeks. Rebooted Surfboard modem, router and SA8300. Signed out and back in in App. No joy. I can see scheduled and recorded shows in App. Schedule and cancel shows.

Just no show viewing. ?????


dougef

join:2004-08-27
Wilton, CT

Your IP address likely changed. Call CV and they will fix it. happened to me this week too.

Of course this should be automatic, not requiring a call. But this is CV!



Ed Mulock

@optonline.net

That was it. Thanks