| reply to vintagewino
Re: Is Bell really this hurting for more money? (paper bill fee) said by vintagewino:As NightOwl noted, Primus credits you 50 cents off your bill for going paperless, which you can be well assured, they keep some back for profit, as well. That tends to support my estimates in the bulk cost breakdown. Primus makes monthly contributions to Evergreen and any profit they make probably helps to go towards that.
If Bell started making large donations to a similar charity instead of just pocketing all of the profit, I'd support the idea a little more, even if $2 is a little excessive. |
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 elwoodbluesElwood BluesPremium
join:2006-08-30
HarperLand
 ·Cybersurf Intern..
| reply to Calmuser
Ellen Roseman has written about this today, doesn't say much in the way of direct commentary, but read between the lines.
»www.moneyville.ca/article/115618···the-mail |
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Reviews:
·Bell Sympatico
 ·TekSavvy Cable
·Primus Telecommu..
| reply to Calmuser
I have always supported electronic bills. I find them easy for me to archive, catalogue, and retrieve. They also to save space in my tiny apartment. Sure it's has a touch of green to the environment. I have used electronics bills and statements since they first came out, about a decade ago. It has always been an option in addition to or to either paper bills/statements.
Having said that, when corporate greed gets in the way it abuses the green initiative. Companies trim their operating costs by cutting out the papers, they should share the savings with the customers by giving their customers rebates, just like some one mentioned about Primus. Charging customers $2 (Bell is not the only one), for a paper bill is wrong. The savings will only funnel in the big fat bonuses to the CEOs and executives. |
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AsherN
join:2010-08-23
Thornhill, ON | said by sas:I have always supported electronic bills. I find them easy for me to archive, catalogue, and retrieve. They also to save space in my tiny apartment. Sure it's has a touch of green to the environment. I have used electronics bills and statements since they first came out, about a decade ago. It has always been an option in addition to or to either paper bills/statements.
Having said that, when corporate greed gets in the way it abuses the green initiative. Companies trim their operating costs by cutting out the papers, they should share the savings with the customers by giving their customers rebates, just like some one mentioned about Primus. Charging customers $2 (Bell is not the only one), for a paper bill is wrong. The savings will only funnel in the big fat bonuses to the CEOs and executives.
Human nature being what it is, negative re-enforcement works best. Many people like the paper, would still print the electronic version. Giving me a rebate is not as much an incentive as adding a fee. It also changes the message.
A rebate implies that paper billing is still the default position of the company. Charging a fee now says the company does not want to send paper bills, but if you want them, you pay for them. |
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Reviews:
·TekSavvy DSL
| reply to Calmuser
This doesn't really bother me all that much. Bell isn't the first, nor will it be the last to do so. PC Financial/Mobile has been operating this way for years.
As soon as I get other paper bills, I pay it and shred it. Why keep old bills when the records are easily available online.
A case can be made to waive the fee for disabilities, or seniors in most cases.
A lot of people like to bash Bell for EVERYTHING they do, but a lot of what they do is typical of every other business nowadays. |
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| reply to Calmuser
ya they just reported an almost $5billion
BILLION with B profit |
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| reply to Calmuser
Did anyone see Marketplace Busted Edition?
We are all still paying for Touch Tone Access!
Hmmm think I'll request an ld fashioned rotary phone!
Fucn CROOKS!
Does anyone from Bell ever read these posts? |
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Reviews:
 ·magicjack.com
·TekSavvy DSL
| reply to Calmuser
People, have you noticed how corporations have jumped on the GREEN bandwagon to shaft your wallet royally?
eBilling will save the universe !!! BULLSH!TE !!!
Corporations like Bhell don't give a rat's fuzzy behind if their customers are happy or not. In fact they see nothing wrong with giving them the BIG GREEN SHAFT !!!
Please tell me why I should deal with this company when, rather than employing Canadians, they give their customer service pay OFF SHORE, and toss more Canadians out of work.
Finally what about people who do not have a computer or internet access? Many elderly people don't have a computer, or live in an area where DIAL-UP is their only option, other than the severely overpriced Blue or Red stick shaft.
Bell: do more for the "green environment movement" - put your flaming ads for your services ON-LINE rather than IN MY MAILBOX. Those go directly into recycling without being opened here.
Use that money saved to print & send me my bill. Better yet, e-mail me my f'ing bill and give me that $2 (+HST) discount off my bill.
Oh - it doesn't cost you $2 to send the bill? Why the hell are you overcharging me then, for???
Bloody thieves. |
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Reviews:
·magicjack.com
·TekSavvy DSL
| reply to anonymousley
said by anonymousley :Did anyone see Marketplace Busted Edition?
We are all still paying for Touch Tone Access!
Hmmm think I'll request an ld fashioned rotary phone!
Fucn CROOKS!
Does anyone from Bell ever read these posts?
Oddly enough, I know of ONE person in the Toronto area that does not pay the $2.80. When they tried to ding him with that many years ago, he said the only phone he has is rotary dial, no touch-tone, and get that charge off. They complied, and to this day, he doesn't pay that crazy fee. He still does all his calling on the rotary phone. (Also has DSL, but that's another story).  |
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Reviews:
·magicjack.com
·TekSavvy DSL
| reply to dfgdfgdf5
said by dfgdfgdf5 :ya they just reported an almost $5billion
BILLION with B profit
Yeah, your point? They have to scrimp up that cash somehow to pay for Astral Media.  |
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| reply to Steveoooo
Is that you Steve? Like the other guy said soon Bell will be targeting little children and senile adults. |
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Reviews:
·magicjack.com
·TekSavvy DSL
| said by Chuck sTruck :Is that you Steve? Like the other guy said soon Bell will be targeting little children and senile adults.
Too late! Doing that already! Good idea, though! Always looking for better ways to create more black ink on the bottom line (and fatter bonus cheques!). |
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| I don't quite understand how this is possible, in my home I have Internet, phone, and cable service from twc. My cellphone is from verizon. My roommate who does not have a computer has to use my laptop to access there AT&T phone bill because they charge a 5 dollar fee for a paper mailed bill. What if I didn't allow him to use my laptop, or the gentleman that is 84, does he use a computer? If a customer doesn't have Internet service via bell how does bell know they have access to the Internet to view and pay there bill? Seems as though as long as you don't have Internet service tell bell you don't have access to the internet, no bill no payment, and if they turn your services tell your local government representive they refuse to send you a bill without a fee because they want you to use a service you dont have access too. |
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AsherN
join:2010-08-23
Thornhill, ON | said by I wonder :I don't quite understand how this is possible, in my home I have Internet, phone, and cable service from twc. My cellphone is from verizon. My roommate who does not have a computer has to use my laptop to access there AT&T phone bill because they charge a 5 dollar fee for a paper mailed bill. What if I didn't allow him to use my laptop, or the gentleman that is 84, does he use a computer? If a customer doesn't have Internet service via bell how does bell know they have access to the Internet to view and pay there bill? Seems as though as long as you don't have Internet service tell bell you don't have access to the internet, no bill no payment, and if they turn your services tell your local government representive they refuse to send you a bill without a fee because they want you to use a service you dont have access too.
The fee only applies if you subscribe to Bell's internet service. |
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| reply to I wonder
said by I wonder :What if I didn't allow him to use my laptop, or the gentleman that is 84, does he use a computer? If a customer doesn't have Internet service via bell how does bell know they have access to the Internet to view and pay there bill? And to add insult to injury, the federal government has cut funding for public Internet access as if every Canadian citizen can (and should?) afford the ever-increasing monthly service fees from BHell and Roguers.
Disgusting on all fronts... |
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| reply to vintagewino
And this one also.
Bell's $2.80 touch-tone fee
»www.moneyville.ca/article/115937···tone-fee |
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| The 50 cents Primus thing was offered when ebilling non-existent to get existing customers to switch, but they don't offer that anymore. Now, they default to e-billing and you have to pay 99 cents to receive a paper bill. Sure, not as expensive as Bell, but I wouldn't be surprised if it changed to $2 also after Bell implements their charge. |
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Reviews:
·Execulink Telecom
| reply to Calmuser
said by Night Owl:If Bell wants to cut costs they should stop sending out those totally useless mailings to former customers who willing left their company for basically these types of shenanigans.
This x10000.
Not a month goes by when Hell doesn't try to win me back with a pathetic offer of something like 2 gigs in a package with phone that costs around $85+ modem rental. |
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| reply to Calmuser
When I got my last bill, I saw at the top under internet services a notice stating that I was receiving both paper bill and e-bill and that effective June 2012 I would be charged $2.00 for the paper bill. If I didn't want the $2 charge, I was to go to my bell online account and change it to e-bill only. So, wanting to save $2, I changed it to e-bill only. Ah, I didn't check the whole bill yet. Turn my paper bill over and another notice. Effective June 3, 2012, the monthly price of your Home phone service will increase by $2.00. WTF.
I pay over $90.00 a month for a basic phone (no bells, whistles or LD) and a grandfathered up to 7 Performance with 60GB cap. I get no bundled price either. I am really getting close to switching. Cable service is offering for phone (with LD) and internet up to 20 with 80GB cap for $60 per month the first 12 months and $70 after. I know I would be on a contract for the first year, but was the same the first year with bell. I know there is problems with the cable company too, but it's the lesser of the two evils.
Since my parents have cable TV and Internet, they just switched from Bell phone to cable phone. They got a letter from Bell apologizing for their bad customer service, but my parents didn't switch because of bad customer service (they never talked to Bell). The price was to high. When cable offered a real low price for the phone and that they would take care of the switch over, my parent switched. Even after the year promo, the phone is still cheaper than Bell.
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"Whenever they invent something that's moron proof, someone comes by and invents a better moron."
"Ever stop to think, and forget to start again?"
"Those of you who think you know everything are annoying those of us who do." |
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 WarningU2Premium
join:2002-10-27
Burlington, ON | I wasn't aware of the charge as I subscribe to paperless billing and have for some time. The only reason I know of it was that my elderly parents mentioned it and wanted to know how not to be charged. Now my father is computer savy with an email address and we set him up for paperless but there are likely a large number of seniors who will have their already limited fixed income challenged by this nickle and diming. Shame on you Bell. Persons without internet service who are long standing senior customers should be grandfathered (pun intended) and exempt from this charge. |
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