|reply to Calmuser |
Re: Is Bell really this hurting for more money? (paper bill fee)
It takes what 55 cents for a stamp, say another 45 cents for envelope, paper, ink...
Then they have to pay for someones time to print it off, pack it in the envelope and put it in the mail.
They then have to spend money to field the calls from people complaining about Canada post, and in some of those cases resend out those bills.
Paper billing is incredibly expensive compared to the completely automated ebilling.
The company has a choice, either spread the cost of all this into the plans and raise prices a bit (causing the ebilling people to subsidies the cost of the paper billing people), or make it an add on and make those who are using it pay for it. Considering that they don't want to even deal with it anymore the make it an added cost to encourage people to switch.