What tier are you on? I'm on Blast! up here in Mendocino County (Redwood Valley, between Ukiah and Willits), and I get this-
We just got D3 here about 2-3 months ago. However, we were stuck at the 16/2 provisioning until they had officially finished the work in Willits and Fort Bragg, then the provisioning changed to 22/4, I imagine the same is happening with the deployment down there. We have 4 bonded channels on the downstream and 2 on the upstream. FYI the distance on that is wrong, San Jose is 150 miles south of me, not 50.
Edit-I should note that we had uncapped uploads for a bit too, but once the work was finalized they settled down to what you see there.