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I am Done

@rr.com

Frustrated with loose connection

I moved to Cleveland OH from VA and the only available internet/ cable service for the apartment complex was Time Warner Cable. So I ordered one. and ever since my internet connection was horrid.. exactly around 10:30 11:00am the Modem goes offline.. After numerous calls and 3 home visit the last guy detected it as a bad cable to my entry point..
Now I am given a discount after my calls to them.. although I had almost NO connection for 2 months ( Sporadic) I am offered only a week and 3 days when they didnt have someone to send to my home.. On top of that they never sent me a bill and now collection calls are calling...
I am tired and frustrated fighting with them..I work from home and internet connection is my bread and butter I had to go to ppls home and library to work these past two months almost every day but these ppl are master cons..