US Cable Support > Comcast HSI > [Connectivity] Help:We accidentally cut our comcast HSI line

reply to nunya

Re: [Connectivity] Help: We accidentally cut our comcast HCI lin

4" may be ok for a short, simple line drop (although it would make me nervous), but when I just put in my own 500' conduit for a line extension Comcast told me to use 2 inch Schedule 40 PVC pipe and at least 2 feet of depth. Due to the terrain, tree roots, etc I went closer to 4-5 feet on average, but I also had it done trenchless with directional drilling, so depth was less of an issue than length.
On the other hand, the 1/2 - 3/4 inch coax used is impressive, and having my own dedicated tap 3 feet from my house and 25 feet from where the cable modem will live is nice. Now if I can just get my account marked as active so they can activate my service life will be good.

reply to Jabbu
I'm not wrong. I've been in this business long enough to know what does, and what does not, work. I'd be willing to bet that I've personally buried several thousand more drops than the average Joe.
Cables rarely just "go bad" by themselves. They normally get "helped". The service provider has an obligation to their customer and the public to bury the lines at an acceptable depth. Especially now that they want to be telephone providers as well.

If they want to continue down the path of kicking a little dirt over the top and "callin' er dun", then they should have absolutely zero problem coming out and repairing / replacing the drop for free when it gets cut by someone doing routine yard work.

I decided to do a little "Googling" of the specifications Comcast has for their "drop bury" contractors. Most said they drops are supposed to be machine buried to a dept of 12". I did find one listing that said 8-12". That's Comcast's own self-imposed requirements. These ARE NOT hardline specs, they are for 6/11 premise drop coax.
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reply to bpratt
plant is a completely ball game....and since your is in conduit, its even better, cause if my locator told me its 4'+ in the ground, i would not be digging it up...
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I'm better than you!

reply to nunya
there is no comcast specs for drop depth regardless of what the google tells you.....
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Thats in your area Gar. Comcast has specs around here. fiber 24 inches, hard line 12 inches, drops 8 inches. the whole state of new jersey is 18 inches across the board. In pa the depths are depending on the system. The specs i provided was for bucks county. of course its dirt so it is what it is. At 4 inches you get a automatic pass from being charged. At that depth its easy to cut the drop with just a shovel. hell at 4 inches a lawn aeriater is taking that drop out.

comcast means the company......youre saying parts of NJ have those regulations...
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I'm better than you!