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OutageAgain
@myvzw.com

OutageAgain

Anon

East Des Moines Outage

Appears there's an outage in east Des Moines. What's going on?
SeaFoam
join:2009-05-20
Ubiquiti UDM-Pro
Ubiquiti US-8
Ubiquiti UniFi UAP-AC-PRO

SeaFoam

Member

said by OutageAgain :

Appears there's an outage in east Des Moines. What's going on?

I'm on the Northwest side, having problems as well. Can't get to most sites at the moment.

Routing issue, it would seem - since I'm using Google DNS.

OutageAgain
@myvzw.com

OutageAgain to OutageAgain

Anon

to OutageAgain
Probably another fiber cut. Modem has sync but nothing past the cmts works. I've lost count as to how many times this has happened to Mediacom.
alarson83
join:2007-01-06
West Des Moines, IA

alarson83 to OutageAgain

Member

to OutageAgain
Oddly I can get to Facebook and Google but nowhere else.

OutageAgain
@myvzw.com

OutageAgain to OutageAgain

Anon

to OutageAgain
Must be a big outage. Call center reports that the call center has reached capacity and can't accept my call due to heavy volume of calls.
alarson83
join:2007-01-06
West Des Moines, IA

alarson83

Member

Yeah, I hate that they do that. It's one thing to put up the message, its another to completely block people from talking to customer service.

MediacomChad
Mediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL

MediacomChad to OutageAgain

Premium Member

to OutageAgain
We are seeing some major network latency in a couple areas. NOC is working on this now and trying to see what is going on. This should cause problems on all sites. Are you guys seeing sites you can get to?
alarson83
join:2007-01-06
West Des Moines, IA

alarson83

Member

said by MediacomChad:

We are seeing some major network latency in a couple areas. NOC is working on this now and trying to see what is going on. This should cause problems on all sites. Are you guys seeing sites you can get to?

I can get to and use Google and facebook. That's it.

Ankeny1
@mycingular.net

Ankeny1 to MediacomChad

Anon

to MediacomChad
Google appears to be Working for me in Ankeny. Not much else.

Bank of America is halfway working.

OutageAgain
@myvzw.com

OutageAgain to MediacomChad

Anon

to MediacomChad
No sites work for me. DNS fails. Can't even ping known sites via IP as they time out. Was fine until 6.20pm cst it so.
calvinj
join:2011-08-16
united state

calvinj to OutageAgain

Member

to OutageAgain
Same boat here. Google and Facebook work and nothing else.

kfattig
@qwest.net

kfattig to MediacomChad

Anon

to MediacomChad
Would Boone, IA be one of those areas?

I am actually remoted into my home machine, it's able to access google (and apparently logmein) and that's about it.

Tmar23
@mycingular.net

Tmar23 to MediacomChad

Anon

to MediacomChad
In ky having the same issue and can hit google and YouTube while non of the google search results resolve. Facebook half way loads for me ATM.
tlongren
join:2004-01-27
Collins, IA

tlongren to OutageAgain

Member

to OutageAgain
Nevada and Ames are affected as well. Lucky for me I have a backup Centurylink connection to fall back onto if needed.

Boone and Adel both seem to be OK. I have remote machines there (on Mediacom connection) that I can reach without issue from Centurylink.

MediacomChad
Mediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL

MediacomChad to OutageAgain

Premium Member

to OutageAgain
Can you guys try your connection now and let me know if you see any change?
Pringlescan
join:2007-01-05
Des Moines, IA

Pringlescan

Member

It's up.
jpatton
join:2010-04-07
Madison, WI

jpatton to MediacomChad

Member

to MediacomChad
Seems like I'm fully back now. Had similar issue to what others were describing.
calvinj
join:2011-08-16
united state

calvinj to MediacomChad

Member

to MediacomChad
Looks good to me... Now on to the iphone registration

TINTIN
@mchsi.com

TINTIN to MediacomChad

Anon

to MediacomChad
Good in Ames

MediacomChad
Mediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL

MediacomChad

Premium Member

Awesome, thanks. Sorry for the downtime.

Damigg
@myvzw.com

Damigg to OutageAgain

Anon

to OutageAgain
I am here in Waukee all I can get is Google and YouTube but can't link to anywhere on Google. I can get to youtube and watch videos but that is all I can get.

TINTIN
@mchsi.com

TINTIN to tlongren

Anon

to tlongren

Ames is out for sure

We are limited in Ames some sites work but xbox will not iProducts will not

kfattig
@qwest.net

kfattig to MediacomChad

Anon

to MediacomChad

Re: East Des Moines Outage

Appears to be working in Boone based on my limited testing from work, both my and my neighbors connections are running at their usual speeds without issue.

I'll mess around more in a half hour when I get home.

Thanks for the prompt responses!

damigg
@mchsi.com

damigg to Pringlescan

Anon

to Pringlescan
Waukee is working now

MediacomChad
Mediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL

MediacomChad

Premium Member

The outage has been resolved so you folks should be all set. Let me know if there is anything else I can do.
SeaFoam
join:2009-05-20

SeaFoam to OutageAgain

Member

to OutageAgain
It just lost sync again here today. What's going on? Seems like a lot of issues this week.

MediacomChad
Mediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL

MediacomChad

Premium Member

SeaFoam, I am seeing that your modem has been online for a little over 8 hours now. I do see a few signal issues, but it is connected. Are you still having connection issues?