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OHN

join:2003-02-05
Appleton, WI
kudos:1
reply to Tempus45

Re: [Rant] MSI 560 Ti RMA Approved Then Denied by Newegg

Dont have to any more. Newegg took it back.

OHN

join:2003-02-05
Appleton, WI
kudos:1

1 edit
Not related to Newegg but wanted to revisit this thread. I had a second MSI Twin Frz II Video card. This one is just 1 Gig instead of 2. This is a card I purchased before I purchased the 2 Gig version. It is on the wife's machine.

Well today I noticed one of the fans was not spinning. Exact same issue as the other one I returned. I looked it over closely and saw one of the fins/blades was hitting the metal shroud. I tap it and it spins for a few and gets stuck again. I did this five to six times. Each time jamming itself after a few rotations. Eventually one of the blades/fins comes flying out. Works fine now but the fan is missing a fin. Not sure how it affects the cooling or if it throws the balance of the card off. I guess I will try crazy gluing the fin back but very dissapointing. I can revisit the whole RMA topic but there may be question to this voiding my warranty. Funny thing is I was thinking or recording and posting to Youtube but before I could reach for my iPhone, the fin flew off. Even if they fix it, I am sure I will have the same issue with the replacement since it is an apparent design flaw.


Xioden
Premium
join:2008-06-10
Monticello, NY
kudos:1
The fan will be off balance, depending on how many blades depends how big the effect of it will be. One of those "turbine" style fans you might not see any significant effects, but 4 or 5 blade fans, it will likely wear quickly and fail in a couple of months if that.


aannoonn

@optonline.net
reply to OHN
A friend of mine in the PC business swears by Sapphire cards.

We have a PNY video at work where the fan actually melted. I should take some pics of it.


aannoonn

@optonline.net
Correction: We have a PNY video card at work where the fan actually melted.


AVD
Respice, Adspice, Prospice
Premium
join:2003-02-06
Onion, NJ
kudos:1
You really didn't need to clarify that, it was kinda obvious.


BigBlarg

join:2008-02-10
Longueuil, QC
kudos:1
reply to OHN
I've been running two PNY 560 Ti in SLI without any problems for a while now. No overheating problem.

Bad video cards can happen in any brands.

OHN

join:2003-02-05
Appleton, WI
kudos:1
Yeah but two in a row is kind of weird. Same exact thing too. I think the contributing factor is how they sit on my case. They are vertical.


BigBlarg

join:2008-02-10
Longueuil, QC
kudos:1
reply to OHN
Yeah you're right...

I went on Newegg to read a few reviews and the fan problem since to be somewhat commong with this model of MSI Cards.

Edit : Also a few rants about bad support from MSI


rainblood12
Would You Like Fries With That?

join:2002-11-16
Union, NJ
reply to OHN
I also have this same card. I had to send it back to MSI in CA about 4 times already due to pixellation and artifacts. I have to send it back again for the same thing, this time I want a different card or money back. The previous cards they sent me as replacements were all bad out of the box and each time I had to send them back.


10825447
Premium
join:2001-02-26
Tempe, AZ
kudos:3

1 recommendation

reply to OHN
Did you pay with a credit card? If so, contact your credit card and ask them to deny the charge as it is failed and they are refusing to refund/exchange.

if you paid with AMEX I believe they have some warranty as well.
--
Sarcasm, confusing stupid people since 1869


psafux
Premium,VIP
join:2005-11-10
kudos:2
reply to OHN
Unfortunately, since the fan broke, they have no way to know the circumstances other than your word. Yeah they are basically saying you are lying.