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pnjunction
Teksavvy Extreme
Premium
join:2008-01-24
Toronto, ON
kudos:1
reply to OHN

Re: [Rant] MSI 560 Ti RMA Denied by Newegg

Screw that noise and RMA it with MSI yourself.

»us.msi.com/service/warranty/#

The MSI product MUST be free of any physical damage due to improper installation or modification of ANY kind (this includes installing aftermarket parts) or the warranty WILL be VOID.

This policy seems reasonable and should cover the defect with your card since it was not damaged due to improper installation or modifications.


OHN

join:2003-02-05
Appleton, WI
kudos:1

That is what I am hoping. My problem now is that Newegg made me waste time and money. They approved my RMA when I clearly stated the problem. They need to review RMA instead of auto approve and have someone spend money to return it. Now I have to wait for it to be returned, then submit an RMA with MSI and see if they will exchange it. If they are not willing to, they wont even sell you the part to fix it yourself.