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ZsExperiment
Zse
Premium
join:2004-04-01
OBX 12 North
reply to somms

Re: [Bill] Random "non-recurring charges" of $255.36 o

No, there is no itemization detail, just a single line item charge for $255.36 under "Non-recurring charges" with no description. Comcast customer service is stumped, as well.
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Hmmmm... That worked last time...


somms

join:2003-07-28
Salt Lake City, UT
said by ZsExperiment:

No, there is no itemization detail, just a single line item charge for $255.36 under "Non-recurring charges" with no description. Comcast customer service is stumped, as well.

Smells like a bogus charge then...just reviewed my monthly statements for the last year and have never seen 'Non-recurring charges' appear in any of my details!


ZsExperiment
Zse
Premium
join:2004-04-01
OBX 12 North
Yes, it's bogus. It's probably just a clerical error (e.g. maybe someone entered the normal triple play plan price in the wrong field) but I can't get anyone at Comcast customer service to remove it because they don't know what it is for.
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Hmmmm... That worked last time...


Cheese
Premium
join:2003-10-26
Naples, FL
kudos:1
reply to somms
On the main page itself...not the PDF...

Current Bill (4/8 - 5/7)
Recurring charges (Services) $29.99
Non-recurring charges (e.g. One-time fees, PPV, Usage) $0.00
Taxes, surcharges, fees


Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
Reviews:
·ooma
·Comcast
·Callcentric
reply to ZsExperiment
said by ZsExperiment:

No, there is no itemization detail, just a single line item charge for $255.36 under "Non-recurring charges" with no description. Comcast customer service is stumped, as well.

Can you provide a screenshot of the bill? I would like to see what this looks like.
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My domain - Nightfall.net