said by yyzlhr :You can write to the CRTC. I'm no legal expert, so I have no idea what the CRTC can and cannot do in this regard.
The CRTC cannot tell Rogers how to deliver their service. The focus is not on Express speeds/cap. The focus is on Rogers dictating "no 3rd party D3 modems" and charging D2 users $48.99 for an advertised Express tier and then wilfully engaging in a Denial of Service of that advertised Express tier. There is only ONE advertised Express tier. The law says that if you advertise it then you better live up to your claims. Rogers has been fined for false claims before. The onus is on Rogers to deliver the service to the best of their ability. Whether or not D2 users can take full advantage of said service is not Rogers concern.
Rogers is also creating an unfair trade practice of refusing to activate 3rd party Docsis 3 modems. Rogers is arbitrarily excluding other modem vendors from the cable internet marketplace.
This "no 3rd party D3 modems" will be of particular interest to the Competion Bureau of Canada which, common sense would dictate, will find Rogers activities illegal. Stay tuned on this one.......