Sterling Heights, MI
reply to ZsExperiment
Re: [Bill] Random "non-recurring charges" of $255.36 o What you might want to consider is downloading the actual bill in pdf format and see what that says. That happened to me back in November. The bill summary had me listed at $395 but the actual bill was $180 and change due to many changes made when I tried out the triple play then changed back to my original plan. I called in and they insisted I owed only $180 and that's what I was charged. The non-recurring charge dropped off the bill summary the next month. In other words the account and bill tab at customer central isn't always on the same page as the actual bill.