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Jerry Jim

join:2012-04-09
Johnstown, OH

[Embarq] where can we make a complaint to get this fixed?

Why arent these backwoods places like centurylink requlated by PUCO?

ArizonaSteve

join:2004-01-31
Apache Junction, AZ
Reviews:
·voip.ms
·CenturyLink
I don't know what you are complaining about but I get the best results by contacting the corporate office directly. I've tried emailing, online chat and phoning them but everyone I talked to seemed to be clueless, however I got good results by emailing the president's office directly with a fix the very next day.

CenturyLink
VIP
join:2009-03-09
Boise, ID
kudos:7
reply to Jerry Jim
Jerry Jim,

We are happy to answer any questions you have about services or regulations. You can email us at talktous@centurylink.com

Thanks
Patti
Centurylink Help


bctrainers

join:2004-08-03
Olathe, KS
reply to Jerry Jim


xsbell

join:2008-12-22
Canada
kudos:8
Reviews:
·Primus Telecommu..
reply to Jerry Jim
An ILECs retail offerings are not regulated since high speed internet isn't considered a public utility (gas, water, electricity) or even an essential service (phone).

Wholesale services are regulated though, so you have a better chance of getting things done/fixed with an independent ISP.